Artificialintelligence

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Automation: Everywhere, for everyone


30 years ago, if you needed to purchase an item from the store, you’d be face-to-face with an entire process: You get into your car, drive to th ...

The benefits of Artificial Intelligence – right under our noses


Artificial Intelligence is being utilized in our daily routine and is always behind the scenes, so we won’t see it. When using popular streaming servi ...

ServiceNow announces new Madrid release


After a successful launch of the London upgrade back in September, ServiceNow is ready for another innovative step forward with the new Madrid release ...

Say goodbye to manual reports with ServiceNow


ServiceNow brings you an easy-to-use and up-to-date platform that can automate all existing reporting features and welcome new benefits to your busine ...

Tired of routine tasks? Automate them with Virtual Agent from ServiceNow


Recently, we discussed the features and benefits behind the new Agent Intelligence application within ServiceNow. The London upgrade showed us some pr ...

Boost your customer satisfaction with Agent Intelligence from ServiceNow


With Agent Intelligence from ServiceNow London, machine learning properties will automatically categorize and route reported issues. This application ...

Automation – how ServiceNow can help save you time and money


When it comes to changes in technology, it’s all about innovation. In order to stay on track with competition, it’s important to stay consistent with ...

Automation is not a threat to our jobs – it’s making the workplace more efficient.


We’ve been hearing the craze about self-driving cars and their ability to deliver pizza or packages to our homes. However, automation is not that comp ...

Is Artificial Intelligence the future of the workplace?


With the uprising of technology taking our industry by storm, the latest feature that has everybody talking is artificial intelligence. So, what is AI ...

Why ServiceNow? We can show you.


There is nothing that can be more frustrating than an old, legacy ITSM platform. Aside from the frustration that comes with working inside of an outda ...

ServiceNow’s London release introduces AI, other new features


On September 5, ServiceNow officially announced the launch of their London release. The highlight of this release is the inclusion of cloud-based AI f ...

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