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What exactly is “big data”?


  It’s a common situation to be browsing for a specific item online, only to come across an advertisement for that exact same item on social medi ...

Service Management — What is it and why do you need it?


What exactly is service management — and why should you want to implement an efficient service management process for your organization? Service ...

Pathways Announces Silver Sponsorship at Knowledge15, April 19-24


Pathways Consulting Group, a ServiceNow partner, is pleased to announce they will be a Silver sponsor for the Knowledge15 conference which will take p ...

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