Generated by All in One SEO v4.9.10, this is an llms.txt file, used by LLMs to index the site. # Pathways Consulting Group We Listen. We Care. We Execute. ## Sitemaps - [XML Sitemap](https://pathwayscg.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Blog](https://pathwayscg.com/blog/) - [How customer service management works in ServiceNow and what to automate first to reduce case backlog](https://pathwayscg.com/how-customer-service-management-works-in-servicenow-and-what-to-automate-first-to-reduce-case-backlog/) - Learn how customer service management works in ServiceNow, which processes to automate first to reduce case backlog, and a 30-day action plan. - [How HR service delivery automation gets smarter with AI](https://pathwayscg.com/how-hr-service-delivery-automation-gets-smarter-with-ai/) - [From Rescue to Resilience: Lessons Learned Fixing Struggling ServiceNow Projects](https://pathwayscg.com/from-rescue-to-resilience-lessons-learned-fixing-struggling-servicenow-projects/) - As a ServiceNow consulting services partner, Pathways Consulting Group reviews the lessons we've learned fixing struggling ServiceNow projects. Read more! - [How to Improve HR Service Delivery in ServiceNow Without Adding New Tools or Headcount](https://pathwayscg.com/how-to-improve-hr-service-delivery-in-servicenow-without-adding-new-tools-or-headcount/) - Pathways Consulting Group reviews ways for how to improve HR service delivery in ServiceNow without adding new tools or headcount. Get started here! - [What Enterprise Architecture Means for ServiceNow Teams and How to Use It to Prioritize the Right Work](https://pathwayscg.com/what-enterprise-architecture-means-for-servicenow-teams-and-how-to-use-it-to-prioritize-the-right-work/) - Enterprise architecture is a strategic framework that maps how technology, data, processes, and people connect, giving teams a clear foundation for work. - [Understanding the Enterprise Architecture Framework](https://pathwayscg.com/understanding-the-enterprise-architecture-framework/) - Pathways tries to ensure companies understand the enterprise architecture framework to be successful. Contact us today! - [How to build an enterprise architecture framework that connects business goals to IT decisions](https://pathwayscg.com/how-to-build-an-enterprise-architecture-framework-that-connects-business-goals-to-it-decisions/) - An enterprise architecture framework is a structured approach that aligns IT investments, applications, and services directly with an organization's strategic goals. - [What is Enterprise Architecture and why it matters](https://pathwayscg.com/what-is-enterprise-architecture-and-why-it-matters/) - Pathways Consulting Group reviews the benefits to enterprise architecture, why it's important, and how we can help. Read more! - [How to Choose the Right ServiceNow Partner for Your Implementation](https://pathwayscg.com/how-to-choose-the-right-servicenow-partner-for-your-implementation/) - Avoid costly rework. Evaluate ServiceNow consulting firms by certification depth, workflow breadth, governance discipline, CSAT, and post-go-live support. - [How to Improve HR Service Delivery with Modern ServiceNow Capabilities](https://pathwayscg.com/how-to-improve-hr-service-delivery-with-modern-servicenow-capabilities/) - Learn what HR service delivery is, where legacy models break down, and how ServiceNow improves self-service, case management, and automation to scale employee support. - [Loading attachments to ServiceNow from a local machine via Batch Scripting in Windows](https://pathwayscg.com/loading-attachments-to-servicenow-from-a-local-machine-via-batch-scripting-in-windows/) - Migrating from another platform to ServiceNow can be challenging, especially when you need to import large amounts of historical data. Learn more here! - [Deny Unless ACL](https://pathwayscg.com/deny-unless-acl/) - [ServiceNow Zero Trust Policy Based Session Access & Adaptive Authentication](https://pathwayscg.com/servicenow-zero-trust-policy-based-session-access-adaptive-authentication/) - [Pathways Consulting Group Announces Merger with Sollus to Create ServiceNow Powerhouse Under the Pathways Umbrella](https://pathwayscg.com/pathways-consulting-group-announces-merger-with-sollus-to-create-servicenow-powerhouse-under-the-pathways-umbrella/) - [Why Post-Production Support with an Elite Partner Matters](https://pathwayscg.com/why-post-production-support-with-an-elite-partner-matters/) - [NOW You Know: Expertly Managing Your Post-Production Support Team](https://pathwayscg.com/now-you-know-expertly-managing-your-post-production-support-team/) - [How to automate HR processes using HR Service Delivery](https://pathwayscg.com/how-to-automate-hr-processes-using-hr-service-delivery/) - [Pathways Consulting Group Recognized by ISG in the 2025 ServiceNow Ecosystem Partners Report](https://pathwayscg.com/pathways-consulting-group-recognized-by-isg-in-the-2025-servicenow-ecosystem-partners-report/) - [Why choose a ServiceNow Elite Partner for your implementation?](https://pathwayscg.com/why-choose-a-servicenow-elite-partner-for-your-implementation/) - [From roadmapping to the overview: How roadmaps are incorporated into the ServiceNow implementation process](https://pathwayscg.com/from-roadmapping-to-the-overview-how-roadmaps-are-incorporated-into-the-servicenow-implementation-process/) - [Why You Should Invest in ServiceNow Post-Production Support Services](https://pathwayscg.com/why-you-should-invest-in-servicenow-post-production-support-services/) - [Investing in Your Future: The Strategic Advantage of Post-Production Support Services](https://pathwayscg.com/investing-in-your-future-the-strategic-advantage-of-post-production-support-services/) - According to a report by the Project Management Institute, 11.4% of all investment in projects is wasted due to poor performance. A successful ServiceNow implementation is a massive achievement, but to avoid becoming part of that statistic, you must maintain momentum. After go-live, your platform becomes a living, ever-changing part of your ecosystem. And without - [Streamlining Priority Services with ServiceNow ITOM and CSM](https://pathwayscg.com/streamlining-priority-services-with-servicenow-itom-and-csm/) - You’ve got the people. You’ve invested in the right platform. But high-priority issues still get stuck in the system. Even with the tools in place, disconnected processes and siloed systems can bring critical operations to a standstill. Without an integrated link between back-end structure and front-end service delivery, even minor disruptions can turn - [Reduce risk, increase control: The power of proactive IT asset management](https://pathwayscg.com/reduce-risk-increase-control-the-power-of-proactive-it-asset-management/) - [A Guide to Navigating Your ServiceNow CSM Implementation](https://pathwayscg.com/a-guide-to-navigating-your-servicenow-csm-implementation/) - Is your ServiceNow Customer Service Management implementation delivering on the promise? A 170% ROI in three years isn’t just possible; it’s what ServiceNow expects you to achieve. But results like that don’t come from simply starting up the platform and hoping for the best. They come from a strategic implementation that transforms customer service from - [Unifying Channels: Achieving Omnichannel Support with ServiceNow CSM](https://pathwayscg.com/unifying-channels-achieving-omnichannel-support-with-servicenow-csm/) - [Beyond the Basics: How ServiceNow CSM Elevates Customer Service](https://pathwayscg.com/beyond-the-basics-how-servicenow-csm-elevates-customer-service/) - [Yes / No Type Catalog Variable Changes In Zurich Upgrade](https://pathwayscg.com/yes-no-type-catalog-variable-changes-in-zurich-upgrade/) - [Get Ahead of your Next Audit with Certify](https://pathwayscg.com/get-ahead-of-your-next-audit-with-certify/) - [Generation Z and Social Media -- Women to Watch: Tech Watch](https://pathwayscg.com/gen-z-and-soc-med-women-to-watch-tech-watch/) - Learn how smart device-native Generation Z navigates social media landscapes, bullying risks and the importance of digital awareness. - [Benefits of working with a ServiceNow Elite Partner](https://pathwayscg.com/benefits-of-working-with-a-servicenow-elite-partner/) - We have an expert team of diversely qualified professionals with hundreds of total ServiceNow and professional certifications. Call today! - [Pathways Consulting Group unveils OSCAL NOW, a time-saving application that automates the approach to systems security plans management](https://pathwayscg.com/pathways-consulting-group-unveils-oscal-now-a-time-saving-application-that-automates-the-approach-to-systems-security-plans-management/) - Pathways Consulting Group announced its newest add-on to the ServiceNow platform in OSCAL NOW. Click here to learn more about it! - [How ServiceNow can help organizations achieve better business outcomes](https://pathwayscg.com/how-servicenow-can-help-organizations-achieve-better-business-outcomes/) - ServiceNow allows firms to connect their investments with their strategic outcomes by providing reporting on investment performances. Learn more here! - [Benefits of the ServiceNow Platform](https://pathwayscg.com/benefits-of-the-servicenow-platform/) - If you’re unsure if the platform is right for your business, we highlight four reasons why you should consider ServiceNow. Learn more here! - [QuickPath ITSM: A Comprehensive Overview](https://pathwayscg.com/quickpath-itsm-a-comprehensive-overview/) - [CSM from ServiceNow: Everything You Need to Know](https://pathwayscg.com/csm-from-servicenow-everything-you-need-to-know/) - [What you need to know about Enterprise Architecture](https://pathwayscg.com/what-you-need-to-know-about-enterprise-architecture/) - [Benefits of Pathways’ ServiceNow bootcamp and training](https://pathwayscg.com/benefits-servicenow-bootcamp-training/) - [What is needed for successful Digital Transformation](https://pathwayscg.com/what-is-needed-for-successful-enterprise-service-management/) - As a trusted ServiceNow partner, we bring the expertise and experience you need for a complete digital transformation. Call now! - [Pathways Consulting Group Named to Consulting Magazine’s Best Places to Work](https://pathwayscg.com/pathways-consulting-group-named-to-consulting-magazines-best-places-to-work/) - [How to Properly Send an Email Notification When a Record Is Deleted in ServiceNow](https://pathwayscg.com/how-to-properly-send-an-email-notification-when-a-record-is-deleted-in-servicenow/) - [Validating Excel spreadsheet data in ServiceNow](https://pathwayscg.com/validating-excel-spreadsheet-data-in-servicenow-2/) - [Configuring the ServiceNow Email Client](https://pathwayscg.com/configuring-the-servicenow-email-client-2/) - [HR Series: Part 6](https://pathwayscg.com/hr-series-part-6/) - [HR Series: Part 5](https://pathwayscg.com/hr-series-part-5/) - [HR Series: Part 1](https://pathwayscg.com/hr-series-part-1/) - [HR Series: Part 3](https://pathwayscg.com/hr-series-part-3/) - [HR Series: Part 2](https://pathwayscg.com/hr-series-part-2/) - [HR Series: Part 4](https://pathwayscg.com/hr-series-part-4/) - [Benefits & Shortcomings of OSCAL](https://pathwayscg.com/benefits-shortcomings-of-oscal/) - [Introduction to HR in ServiceNow](https://pathwayscg.com/introduction-to-hr-in-servicenow/) - [Common ServiceNow challenges: When to call a professional](https://pathwayscg.com/common-servicenow-challenges-when-to-call-a-professional/) - Pathways Consulting Group offers comprehensive ServiceNow Support Services for all your business needs. Click here to learn more! - [Quick dialog boxes with showQuickForm and GlideModalForm](https://pathwayscg.com/quick-dialog-boxes-with-showquickform-and-glidemodalform-1/) - [6 ServiceNow training methods](https://pathwayscg.com/6-servicenow-training-methods/) - Mastering ServiceNow is an ongoing process, and the right guide can make all the difference. Learn more here! - [Troubleshooting email issues in ServiceNow](https://pathwayscg.com/troubleshooting-email-issues-in-servicenow-2/) - While testing email notifications in ServiceNow, you might stumble upon an email that you just can't seem to generate. We'll help you fix those issues! - [Benefits of Servicenow Managed Support Services](https://pathwayscg.com/benefits-of-servicenow-managed-support-services/) - Our comprehensive ServiceNow services provide the guidance and expertise you need for long-term success. Contact us today! - [Controlling ServiceNow traffic by redirecting users to your Service Portal](https://pathwayscg.com/controlling-servicenow-traffic-by-redirecting-users-to-your-service-portal/) - [Choice action field for Field Map record in Transform Maps](https://pathwayscg.com/choice-action-field-for-field-map-record-in-transform-maps-2/) - [What Our Team Learned at ServiceNow Knowledge 2024](https://pathwayscg.com/what-our-team-learned-at-servicenow-knowledge-2024/) - [Using the ‘Clear the Variable Value’ field](https://pathwayscg.com/using-the-clear-the-variable-value-field-2/) - Pathways Consulting Group offers a guide to using the 'Clear the Variable Value' field in ServiceNow. Click here to follow along! - [Five business problems ServiceNow solves](https://pathwayscg.com/five-business-problems-servicenow-solves/) - If you’re wondering how ServiceNow can benefit your organization, we are here to guide you every step of the way. Call now! - [The power of Co-Innovation](https://pathwayscg.com/the-power-of-co-innovation/) - Pathways Consulting Group’s Co-Innovation model provides the expertise, flexibility, and support you need to do just that. Learn more here! - [How to configure and use Interactive Filters on homepages and dashboards](https://pathwayscg.com/how-to-configure-and-use-interactive-filters-on-homepages-and-dashboards/) - In ServiceNow, some advanced tools are often under-utilized simply due to a lack of familiarity. This week’s NOW You Know highlights the interactive filter tool and its beneficial utility. - [How to easily identify duplicate records in ServiceNow](https://pathwayscg.com/how-to-easily-identify-duplicate-records-in-servicenow/) - In ServiceNow, GlideAggregate comes in handy when identifying records that share respective values across multiple columns. Here’s an example in this week's post in NOW You Know. - [How to restore deleted records in ServiceNow](https://pathwayscg.com/how-to-restore-deleted-records-in-servicenow/) - Our team details three simple methods for recovering a deleted record in ServiceNow. NOW You Know is Pathways' ServiceNow technical blog since 2019. - [Accessing multi-row variables set client side in ServiceNow](https://pathwayscg.com/accessing-multi-row-variables-set-client-side-in-servicenow/) - Discover how to access multi-row variable sets client-side in ServiceNow to streamline your processes. Call Pathways today! - [OSCAL files: Everything you need to know](https://pathwayscg.com/oscal-files-everything-you-need-to-know/) - OSCAL is transforming how organizations manage and document security controls and compliance. Click here to learn more! - [ServiceNow's London release introduces AI, other new features](https://pathwayscg.com/servicenows-london-release-introduces-ai-other-new-features/) - [Pathways' ServiceNow Developer Bootcamp](https://pathwayscg.com/pathways-servicenow-developer-bootcamp/) - If you're ready to take your team’s ServiceNow skills to the next level, our ServiceNow ITSM Developer Bootcamp is the perfect choice. Call now! - [Why you need Certify: Transforming business operations](https://pathwayscg.com/why-you-need-certify-transforming-business-operations/) - Certify is a transformative tool that redefines the way organizations can manage their IAM audits and compliance. Call now! - [The challenges OSCAL NOW addresses and solves](https://pathwayscg.com/the-challenges-oscal-now-addresses-and-solves/) - [How leaders can grow in today’s fast-paced tech environment](https://pathwayscg.com/how-leaders-can-grow-in-todays-fast-paced-tech-environment/) - Ready to experience the transformative power of AI-driven ServiceNow solutions? Contact Pathways Consulting Group today! - [ServiceNow: Customer experience predictions for 2024](https://pathwayscg.com/servicenow-customer-experience-predictions-for-2024/) - [ServiceNow benefits that will transform your company's customer service](https://pathwayscg.com/servicenow-benefits-that-will-transform-your-companys-customer-service/) - Our customizable ServiceNow training path can help organizations learn how to take full advantage of the platform. Call now! - [Certify Enables Companies To Save Money By Simplifying The Audit Process](https://pathwayscg.com/certify-enables-companies-to-save-money-by-simplifying-the-audit-process/) - [Conducting a ServiceNow assessment](https://pathwayscg.com/conducting-a-servicenow-assessment/) - Investing in a ServiceNow assessment with Pathways is an investment in your business's future. Click here to learn more about it! - [Creating a new Theme in the Next Experience UI](https://pathwayscg.com/creating-a-new-theme-in-the-next-experience-ui/) - [ATF: Step Configuration to Find Assigned To Value](https://pathwayscg.com/atf-step-configuration-to-find-assigned-to-value/) - [A letter from our COO](https://pathwayscg.com/a-letter-from-our-coo/) - [ServiceNow configuration tips: Tailoring the platform to your organization’s needs](https://pathwayscg.com/servicenow-configuration-tips-tailoring-the-platform-to-your-organizations-needs/) - We specialize in helping organizations implement the ServiceNow platform as a cloud solution to help enhance operations. Call now! - [Is your enterprise experiencing growing pains? Here are some common pitfalls and how you can thrive through the transition.](https://pathwayscg.com/is-your-enterprise-experiencing-growing-pains-here-are-some-common-pitfalls-and-how-you-can-thrive-through-the-transition/) - We have experience developing solutions to a wide range of business challenges across industries from finance to retail. Call now! - [How Pathways’ custom training offerings for the ServiceNow platform are helpful for businesses](https://pathwayscg.com/how-pathways-custom-training-offerings-for-the-servicenow-platform-are-helpful-for-businesses/) - Training should be more than a checkbox to mark off on your to-do list, and with Pathways, it can be. Contact us today! - [ServiceNow implementation strategies: Key considerations for success](https://pathwayscg.com/servicenow-implementation-strategies-key-considerations-for-success/) - [The important role of ServiceNow Business Analysts](https://pathwayscg.com/the-important-role-of-servicenow-business-analysts/) - Our team of dedicated BAs are waiting to help you do more, faster with the robust ServiceNow platform. Call us today! - [Navigating Known Issues with IntegrationHub](https://pathwayscg.com/navigating-known-issues-with-integrationhub/) - [How to Accelerate Workflow with ServiceNow](https://pathwayscg.com/how-to-accelerate-workflow-with-servicenow/) - Pathways Consulting Group is here to help you accelerate your workflow with ServiceNow. Click here to learn more! - [How Female CEO, Mary Manzo, Supports and Strengthens Women in Business](https://pathwayscg.com/how-female-ceo-mary-manzo-supports-and-strengthens-women-in-business/) - [Staying ahead of the curve: ServiceNow version upgrades best practices](https://pathwayscg.com/staying-ahead-of-the-curve-servicenow-version-upgrades-best-practices/) - [Why resourcefulness is the most important skill for success in business](https://pathwayscg.com/why-resourcefulness-is-the-most-important-skill-for-success-in-business/) - [Benefits of using ServiceNow's automated testing framework](https://pathwayscg.com/benefits-of-using-servicenows-automated-testing-framework/) - [Why you should work with a ServiceNow elite partner](https://pathwayscg.com/why-you-should-work-with-a-servicenow-elite-partner/) - [Best practices for successful ServiceNow implementation projects](https://pathwayscg.com/best-practices-for-successful-servicenow-implementation-projects/) - [Mary Manzo named Inc Magazine’s Best CEO of 2023](https://pathwayscg.com/mary-manzo-named-inc-magazines-best-ceo-of-2023/) - [You just purchased ServiceNow - now what?](https://pathwayscg.com/you-just-purchased-servicenow-now-what/) - [Tips for configuring ServiceNow to meet your unique business needs](https://pathwayscg.com/tips-for-configuring-servicenow-to-meet-your-unique-business-needs/) - [Reasons you should consider getting Certify for your business](https://pathwayscg.com/reasons-you-should-consider-getting-certify-for-your-business/) - [How Certify Plus NOW Helps Reduce Risks](https://pathwayscg.com/how-certify-plus-now-helps-reduce-risks/) - Say goodbye to complex integrations, reporting, and controls and farewell to costly solutions with Certify. Call Pathways today! - [Why your business needs custom ServiceNow training](https://pathwayscg.com/why-your-business-needs-custom-servicenow-training/) - Custom training is essential to ensure your employees have the skills and knowledge they need to make the most out of the platform. Call now! - [Saving time with Certify Plus NOW](https://pathwayscg.com/saving-time-with-certify-plus-now/) - [Importance of ServiceNow training](https://pathwayscg.com/importance-of-servicenow-training/) - [Staying organized with our custom-built calendar widget](https://pathwayscg.com/staying-organized-with-our-custom-built-calendar-widget/) - Effortlessly manage your schedule with Pathways Consulting Group's custom-built calendar widget. Contact us today! - [Skyrocket your company CSAT rating with ServiceNow](https://pathwayscg.com/skyrocket-your-company-csat-rating-with-servicenow/) - Elevate your company's customer satisfaction rating using ServiceNow. Contact Pathways Consulting Group today! - [Pathways Sponsors Steps to Defeat ALS](https://pathwayscg.com/pathways-sponsors-steps-to-defeat-als/) - Pathways Consulting Group proudly sponsors Steps to Defeat ALS. Click here and join us in supporting ALS research! - [Team Pathways attends Knowledge19 Global Partner Ecosystem Summit](https://pathwayscg.com/team-pathways-attends-knowledge19-global-partner-ecosystem-summit/) - Experience Knowledge19 Global Partner Ecosystem Summit with Team Pathways Consulting Group. Contact us today! - [Adjust Your Processes to Improve Workflow](https://pathwayscg.com/adjust-your-processes-to-improve-workflow/) - Enhance your organization's workflow efficiency by making process adjustments. Click here to learn more about it! - [The Delta exam deadline is approaching, are you re-certified?](https://pathwayscg.com/the-delta-exam-deadline-is-approaching-are-you-re-certified/) - Ensure your certification by preparing for the upcoming Delta Exam deadline. Stay updated with Pathways Consulting Group's guidance! - [We Care: Pathways announces new community outreach initiative](https://pathwayscg.com/we-care-our-effort-to-lend-a-helping-hand/) - Learn about Pathways Consulting Group's dedicated effort to make a positive impact. Click here to read all about our efforts! - [The impact of a beneficial onboarding experience](https://pathwayscg.com/the-impact-of-a-beneficial-onboarding-experience/) - Enhance employee engagement and retention with Pathways Consulting Group's effective onboarding strategies. Read more here! - [PTO made easy with ServiceNow](https://pathwayscg.com/pto-made-easy-with-servicenow/) - Manage employee PTO effortlessly using ServiceNow. Simplify leave tracking, approvals, and scheduling. Learn more here! - [Accessing Multi-row variables set client side in ServiceNow](https://pathwayscg.com/accessing-multi-row-variable-sets-client-side-in-servicenow/) - Discover how to access multi-row variable sets client-side in ServiceNow to streamline your processes. Call Pathways today! - [ServiceNow application spotlight: Virtual Agent](https://pathwayscg.com/servicenow-application-spotlight-virtual-agent/) - [ATF: Setting Up a Custom Step Configuration to Query a Manager](https://pathwayscg.com/atf-setting-up-a-custom-step-configuration-to-query-a-manager/) - [How does Certify by Pathways work its magic?](https://pathwayscg.com/how-does-certify-by-pathways-work-its-magic/) - [Knowledge 18 Recap and our upcoming webinar!](https://pathwayscg.com/knowledge-18-recap-and-our-upcoming-webinar/) - [Pathways at Knowledge18, Part 2: You can't miss us; we're in the finals!](https://pathwayscg.com/pathways-at-knowledge18-part-2-you-cant-miss-us-were-in-the-finals/) - [Pathways at Knowledge 18: CreatorCon Hackathon about to start!](https://pathwayscg.com/pathways-at-knowledge-18-creatorcon-hackathon-about-to-start/) - [ASME ServiceNow Go-Live](https://pathwayscg.com/asme-servicenow-go-live/) - [How to Prepare Your Team for ServiceNow Implementation](https://pathwayscg.com/how-to-prepare-your-team-for-servicenow-implementation/) - Pathways Consulting Group can help your team prepare for ServiceNow implementation. Contact us today to get started! - [Getting the Most Out of Your ServiceNow Integrations](https://pathwayscg.com/getting-the-most-out-of-your-servicenow-integrations/) - Pathways Consulting Group handles over 50 ServiceNow integrations and can ensure you get the most out of yours. Learn more! - [Benefits of Pathways ServiceNow Support Services](https://pathwayscg.com/benefits-of-pathways-servicenow-support-services/) - Pathways Consulting Group discusses the benefits of utilizing their ServiceNow Support Services. Click here to read all about it - [Why your business needs ServiceNow Support Services](https://pathwayscg.com/why-your-business-needs-servicenow-support-services/) - At Pathways, we aim to find innovative solutions to improve your daily operations and your business using the ServiceNow platform. Call now - [Pros of using Pathways for Co-Innovation](https://pathwayscg.com/pros-of-using-pathways-for-co-innovation/) - If you find it challenging to develop the vision for your ServiceNow platform, Pathways can help with Co-Innovation. Learn more here! - [How a Business Analyst can help improve workflow](https://pathwayscg.com/how-a-business-analyst-can-help-improve-workflow/) - Our experts highlight several ways a Business Analyst can boost your team’s productivity and improve workflow. Click here to learn more! - [Why you should support a woman-owned business](https://pathwayscg.com/why-you-should-support-a-woman-owned-business/) - We are proud to be part of the 5% of women CEOs and a premier provider of ServiceNow solutions, services, and support. Call Pathways toda! - [The importance of Co-Innovation for businesses](https://pathwayscg.com/the-importance-of-co-innovation-for-businesses/) - Keep your company moving forward with timely responses to business objectives with Pathways. Contact us today! - [How audits are made easy with Certify](https://pathwayscg.com/how-audits-are-made-easy-with-certify/) - Pathways Consulting Group explains how Certify can be an asset to your business throughout the audit process. Click here to learn more! - [Creating PDFs from ServiceNow data](https://pathwayscg.com/creating-pdfs-from-servicenow-data/) - ServiceNow HR application is a way to create PDFs from user content. Get all the details here and call us for help! - [The build: A summary of Reizen](https://pathwayscg.com/the-build-a-summary-of-reizen/) - Read more on Pathways Consulting Group's build of Reizen and how you can use it today! Click here. - [ServiceNow Express to Enterprise Upgrade: Known Issues and Checklist](https://pathwayscg.com/servicenow-express-to-enterprise-upgrade-living-known-issues-and-checklist/) - Pathways Consulting offers Information about ServiceNow: Upgrading from Express to Enterprise. Learn more here. - [Configuring a concurrent import set in ServiceNow](https://pathwayscg.com/configuring-a-concurrent-import-set-in-servicenow/) - Pathways' certified developers explain how to configure concurrent import sets in ServiceNow in this edition of NOW You Know. - [Utilizing the ServiceNow Code Search](https://pathwayscg.com/utilizing-the-servicenow-code-search/) - Check out Pathways Consulting's post on how to effectively use the ServiceNow code search. Call for help! - [Choice action field for Field Map record in Transform Maps](https://pathwayscg.com/choice-action-field-for-field-map-record-in-transform-maps/) - Pathways provides an example on how to carry out the Choice action field for Field Map record in Transform Maps to avoid error. Read more! - [JavaScript plugins in ServiceNow Service Portals](https://pathwayscg.com/javascript-plugins-in-servicenow-service-portals/) - JavaScript plugins can be incorporated on a ServiceNow Service Portal. Click here to read more about how this can help. - [Writing all variables from a catalog item](https://pathwayscg.com/writing-all-variables-from-a-catalog-item/) - Pathways Consulting Group makes it easy for users to return all the variables from a catalog item. Check it out. - [Best Small Firms to Work For: Pathways named #14 by Consulting Magazine](https://pathwayscg.com/best-small-firms-to-work-for-pathways-named-14-by-consulting-magazine/) - Consulting Magazine selected Pathways as the #14 best small consulting firm to work for! Click here to read the full article! - [Adding values to a list field from a flow](https://pathwayscg.com/adding-values-to-a-list-field-from-a-flow/) - [How to boost ROI with ServiceNow implementation](https://pathwayscg.com/how-to-boost-roi-with-servicenow-implementation/) - Pathways Consulting Group knows the best secrets to boost your ROI when you use ServiceNow implementation. Learn more! - [Benefits of ServiceNow Support Services](https://pathwayscg.com/benefits-of-servicenow-support-services/) - Pathways Consulting Group explains the top 3 benefits of ServiceNow support services for companies. Learn more about it here! - [What is the ServiceNow platform?](https://pathwayscg.com/what-is-the-servicenow-platform/) - Pathways Consulting Group is an elite ServiceNow partner. Click here to read more about what the ServiceNow platform is and how we can help, - [A career in technology, without the 'tech' -- Women to Watch: Tech Watch](https://pathwayscg.com/a-career-in-technology-without-the-tech-women-to-watch-tech-watch/) - [A career in technology without the 'tech' - Mary Manzo explains](https://pathwayscg.com/a-career-in-technology-without-the-tech-mary-manzo-explains/) - [2019 Secret Santa Gift Exchange](https://pathwayscg.com/2019-secret-santa-gift-exchange/) - The Pathways Consulting Group's Olyphant, PA office hosted an office secret santa gift exchange for the holidays. Read about it here! - [#2 Best Small Firms to Work For -- Women to Watch: Tech Watch](https://pathwayscg.com/2-best-small-firms-to-work-for-women-to-watch-tech-watch/) - Pathways has ranked #2 on Consulting Magazine’s annual list of the Top 20 Best Small Firms to Work For! Tune in for this week's Tech Watch on Women to Watch for more. - [The value of ServiceNow database views](https://pathwayscg.com/value-of-servicenow-database-views/) - Pathways Consulting's ServiceNow database views combine several tables so you can access information in one spot. Learn more! - [Using Category and Subcategory on ServiceNow Record Producers](https://pathwayscg.com/using-category-and-sub-category-on-record-producers/) - [Why is process automation worth the investment?](https://pathwayscg.com/why-is-process-automation-worth-the-investment/) - Pathways Consulting Group goes over the benefits to process automation and whether it's fully worth the investment. - [What does deleted restoration data mean, and how to recover deleted records in ServiceNow?](https://pathwayscg.com/recovering-deleted-records-in-servicenow/) - Our team details three simple methods for recovering a deleted record in ServiceNow. NOW You Know is Pathways' ServiceNow technical blog since 2019. - [Are your legacy processes keeping up with technology automation or do they need an overhaul?](https://pathwayscg.com/are-your-legacy-processes-keeping-up-with-technology-automation-or-do-they-need-an-overhaul/) - The Pathways Consulting Group discusses the importance of updating the importance of updating your out-dated systems. Read why here. - [Consulting Magazine names Pathways to "Best Small Consulting Firms to Work For" list](https://pathwayscg.com/consulting-magazine-names-pathways-on-best-small-consulting-firms-to-work-for-list/) - Consulting magazine names Pathways on the 2019 “Best Small Consulting Firms to Work For” list. Read more about it here! - [Configuring the ServiceNow Email Client](https://pathwayscg.com/configuring-the-servicenow-email-client/) - The experts at Pathways Consulting Group show the basics of ServiceNow client emailing. Click here to learn more about it! - [CIO Bulletin names Pathways on list of 30 Fastest Growing Companies to Watch in 2019](https://pathwayscg.com/cio-bulletin-names-pathways-on-list-of-30-fastest-growing-companies-to-watch-in-2019/) - Pathways Consulting Group named on list of 30 Fastest Growing Companies to Watch in 2019. Read more about it here! - [Capture your data; don't drown in it](https://pathwayscg.com/capture-your-data-dont-drown-in-it/) - Pathways Consulting Group describes why automated data capture is a sensible alternative to manual entry. Learn more about it here! - [Becoming a developer - our recommended tools and resources for beginners](https://pathwayscg.com/becoming-a-developer-our-recommended-tools-and-resources-for-beginners/) - Pathways Consulting Group shares recommended tools and resources for beginners looking to become a developer. Learn more here! - [Background script for creating choice values quickly](https://pathwayscg.com/background-script-for-creating-choice-values-quickly/) - The experts at Pathways Consulting Group show how to create choice values via script. Learn more about it here! - [ATF tips: Time inputs for calendar fields and wait times](https://pathwayscg.com/atf-tips-time-inputs-for-calendar-fields-and-wait-times/) - The Pathways Consulting Group provides helpful scripts to use if you use an Automated Test Framework. Read more about it here! - [Pathways Consulting Group We Care August and September initiatives](https://pathwayscg.com/pathways-consulting-group-we-care-august-and-september-initiatives/) - Pathways Consulting Group has started the We Care initiative. Take a look at our August and September initiatives. - [Top features of custom ServiceNow training](https://pathwayscg.com/top-features-of-custom-servicenow-training/) - Pathways Consulting offers custom ServiceNow training, and we're here to help your organization improve workflow. Call today! - [How to choose the right ServiceNow partner](https://pathwayscg.com/how-to-choose-the-right-servicenow-partner/) - Pathways Consulting Group has the best tips for determining how to choose the right ServiceNow partner for your business. Learn more! - [We Care: Our proceeds to Friends of the Poor](https://pathwayscg.com/we-care-our-proceeds-to-friends-of-the-poor/) - [We Care: Helping our local organizations amid COVID-19](https://pathwayscg.com/we-care-helping-our-local-organizations-amid-covid-19/) - [We Care: Continuing our relationship with Friends of the Poor Scranton](https://pathwayscg.com/we-care-continuing-our-relationship-with-friends-of-the-poor-scranton/) - [Getting the most out of Knowledge19](https://pathwayscg.com/getting-the-most-out-of-knowledge19/) - [Boost your customer satisfaction with Agent Intelligence from ServiceNow](https://pathwayscg.com/boost-your-customer-satisfaction-with-agent-intelligence-from-servicenow/) - [NOW You Know: Updating the Filtering Logic of the 'Add' Button on the Affected CIs Related List](https://pathwayscg.com/now-you-know-updating-the-filtering-logic-of-the-add-button-on-the-affected-cis-related-list/) - [Pathways Consulting Group recognized as Women’s Business Enterprise and Small Business Enterprise by the state of New Jersey](https://pathwayscg.com/new_jersey_wbe-sbe_recognition/) - [Pathways Consulting Group Announces Promotion of Mary Manzo to Chief Executive Officer](https://pathwayscg.com/pathways-consulting-group-announces-promotion-of-mary-manzo-to-chief-executive-officer/) - [Pathways sponsors Fight4Vets benefit golf tournament](https://pathwayscg.com/pathways-sponsors-fight4vets-benefit-golf-tournament/) - [Pathways Consulting Group awarded Most Compelling Integration at ServiceNow Knowledge 2021 Hackathon](https://pathwayscg.com/pathways-consulting-group-awarded-most-compelling-integration-at-servicenow-knowledge-2021-hackathon/) - [SNMP Classification: Accessing and Reading Payloads with valid MIBs](https://pathwayscg.com/snmp-classification-accessing-and-reading-payloads-with-valid-mibs/) - [How to properly send an email notification when a record is deleted in ServiceNow](https://pathwayscg.com/quick-send-email-notification-for-deleted-records-in-servicenow/) - [We Care: Catherine McAuley Center Adopt-A-Family](https://pathwayscg.com/we-care-catherine-mcauley-center-adopt-a-family/) - This year, Pathways raised $2,775 and adopted three families in the Scranton, PA region as part of the Catherine McAuley Center's Adopt-A-Family drive. - [Our November 2020 Employee of the Month - Mike James](https://pathwayscg.com/our-november-2020-employee-of-the-month-mike-james/) - Congratulations to Senior Development Consultant Mike James - our November 2020 Employee of the Month! - [Helping our clients work from home -- Women to Watch: Tech Watch](https://pathwayscg.com/helping-our-clients-work-from-home-women-to-watch-tech-watch/) - This week's Tech Watch on Women to Watch highlights different solutions utilizing automation that teams can adopt to enhance their work from home experience. - [National STEM Day -- Women to Watch: Tech Watch](https://pathwayscg.com/national-stem-day-women-to-watch-tech-watch/) - November 8th is National STEM Day! Mary dedicates this week’s Tech Watch segment to the discussion of women in technology and what steps we can take to close the gender gap. - [Our October 2020 Employee of the Month - Brian Thomas](https://pathwayscg.com/our-october-2020-employee-of-the-month-brian-thomas/) - Congratulations to our Manager of Quality Analysis, Brian Thomas – our October 2020 Employee of the Month! - [We Care: Supporting the NEPA Youth Shelter](https://pathwayscg.com/we-care-supporting-the-nepa-youth-shelter/) - Our We Care community outreach program supports the NEPA Youth Shelter, whose mission is to provide emergency shelter for homeless youth ages 14-19. - [The value of ServiceNow database views](https://pathwayscg.com/the-value-of-servicenow-database-views/) - In ServiceNow, database views combine several tables together so you can access information from all of the tables in one spot without hoping from table to table. - [Teaching students to be a good digital citizen -- Women to Watch: Tech Watch](https://pathwayscg.com/teaching-students-to-be-a-good-digital-citizen-women-to-watch-tech-watch/) - Technology is second nature to today’s students, but how to be a good digital citizen is not. Mary shares tips for good digital citizenship for this week's Tech Watch. - [The new Vice President of Services Sales - Dennis Sinnott](https://pathwayscg.com/the-new-vice-president-of-services-sales-dennis-sinnott/) - Welcome aboard Dennis Sinnott as our new Vice President of Services Sales! With a focus in ServiceNow, he will help develop and implement new sales strategies to drive results. - [The pros and cons of digital learning -- Women to Watch: Tech Watch](https://pathwayscg.com/the-pros-and-cons-of-digital-learning-women-to-watch-tech-watch/) - Mary breaks down the pros and cons of the "new normal" of digital learning for this week's Tech Watch on Women to Watch with Susan Rocco. - [Introducing our Chief Revenue Officer - Dennis Cline!](https://pathwayscg.com/introducing-our-chief-revenue-officer-dennis-cline/) - Pathways Consulting Group is thrilled to welcome Dennis Cline as our first Chief Revenue Officer. - [Introducing the new President of Pathways Consulting Group - Mary Manzo!](https://pathwayscg.com/introducing-the-new-president-of-pathways-consulting-group-mary-manzo/) - We are excited to announce the promotion of Mary Manzo as our NEW President and Chief Operating Officer of Pathways Consulting Group! - [Stop your fears of automation in the workplace -- Women to Watch: Tech Watch](https://pathwayscg.com/stop-your-fears-of-automation-in-the-workplace-women-to-watch-tech-watch/) - Mary breaks down the effect of automation in the workplace and why you should embrace the change for this week’s Tech Watch on Women to Watch with Susan Rocco. - [The new ServiceNow Paris release - three key features](https://pathwayscg.com/the-new-servicenow-paris-release-three-key-features/) - The ServiceNow Paris release introduces brand new products and applications designed to improve your existing workflows. Here are three highlighted features... - [Scripting for the ServiceNow Cart](https://pathwayscg.com/scripting-for-the-servicenow-cart/) - Our 40th post in NOW You Know presents the “cart API” which allows developers to accomplish this with server side scripting. - [Our September 2020 Employee of the Month - AJ Kuehner](https://pathwayscg.com/our-september-2020-employee-of-the-month-aj-kuehner/) - Congratulations to our Release Manager of Service Delivery, AJ Kuehner - our September 2020 Employee of the Month! - [Top of the line data protection with ServiceNow Security Operations](https://pathwayscg.com/top-of-the-line-data-protection-with-servicenow-security-operations/) - A data breach is a company’s worst nightmare. ServiceNow Security Operations will ensure you have top of the line protection with its efficient backup and disaster recovery plans. - [Is your smart home secure? -- Women to Watch: Tech Watch](https://pathwayscg.com/is-your-smart-home-secure-women-to-watch-tech-watch-2/) - Mary shares tips for protecting your smart home and smart devices from hackers for this week’s Tech Watch on Women to Watch with Susan Rocco. - [Parsing inbound emails to create records](https://pathwayscg.com/parsing-inbound-emails-to-create-records/) - Our 39th edition of NOW You Know outlines a set of examples of advanced methods for taking advantage of inbound email actions with ServiceNow. - [Millennial moms and technology -- Women to Watch: Tech Watch](https://pathwayscg.com/millennial-moms-and-technology-women-to-watch-tech-watch-2/) - Millennial moms rely on social media to research the best products for their baby – but how much is too much? Mary shares her insight for this week’s Tech Watch on Women to Watch - [NOW You Know: UI Messages: Use Cases and Benefits](https://pathwayscg.com/now-you-know-ui-messages-use-cases-and-benefits/) - [Seniors and technology -- Women to Watch: Tech Watch](https://pathwayscg.com/seniors-and-technology-women-to-watch-tech-watch/) - [Exporting data that includes the SysID field](https://pathwayscg.com/exporting-data-that-includes-the-sysid-field/) - How do you export data that includes the SysID column? The solution is ServiceNow's Easy Import Process. Our 38th edition of NOW You Know explains the simple setup. - [Our August 2020 Employee of the Month - Frank Biancardi](https://pathwayscg.com/our-august-2020-employee-of-the-month-frank-biancardi/) - Congratulations to our Director of Delivery Frank Biancardi - our August 2020 Employee of the Month! - [Technology job boards for women -- Women to Watch: Tech Watch](https://pathwayscg.com/technology-job-boards-for-women-women-to-watch-tech-watch/) - This week's Tech Watch on Women to Watch with Sue Rocco highlights different online job boards that will benefit the next future women in technology - [Virtually Unreal with Daniel Roy](https://pathwayscg.com/virtually-unreal-with-daniel-roy/) - Our team was pleased to welcome back Sleight of Hand Illusionist Daniel Roy to witness his Virtually Unreal interactive magic experience over Zoom. - [In case you missed it: Making Waves Through Women Empowerment](https://pathwayscg.com/in-case-you-missed-it-making-waves-through-women-empowerment/) - In case you missed it, Pathways’ Partner and COO Mary Manzo was featured on Friday’s PBS News Hour segment as part of a story about Women to Watch founder Susan Rocco. - [New opportunities in 2020 to work from home -- Women to Watch: Tech Watch](https://pathwayscg.com/new-opportunities-in-2020-to-work-from-home-women-to-watch-tech-watch/) - This week's Tech Watch talks the new norm of working remote and how it introduces incredible opportunity for those who want to kickstart a career in technology. - [We Care: Marley's Mission update](https://pathwayscg.com/we-care-marleys-mission-update/) - Our We Care community outreach program supports Marley’s Mission of Clarks Summit, PA. As of the end of July, we have contributed almost $1,000 to their cause. - [Using the 'Clear the Variable Value' field](https://pathwayscg.com/using-the-clear-the-variable-value-field/) - [Our July 2020 Employee of the Month - Matt Swarts](https://pathwayscg.com/our-july-2020-employee-of-the-month-matt-swarts/) - Congratulations to our ServiceNow Certified Principal Training Consultant Matt Swarts - our July 2020 Employee of the Month! - [Generation Z and Social Media -- Women to Watch: Tech Watch](https://pathwayscg.com/generation-z-and-social-media-women-to-watch-tech-watch/) - Generation Z doesn't know a world without smart devices. Mary addresses the importance of social media safety on this week's Tech Watch on Women to Watch. - [What is Collective Intelligence? -- Women to Watch: Tech Watch](https://pathwayscg.com/what-is-collective-intelligence-women-to-watch-tech-watch/) - Mary explains the effect of collective intelligence on a business and its associated benefits for this week's Tech Watch on Women to Watch with Susan Rocco. - [We Care: Marley's Mission](https://pathwayscg.com/we-care-marleys-mission/) - Marley's Mission provides Equine-Assisted Psychotherapy (EAP) as a therapeutic approach for children who have experienced trauma. - [We Care: Our appreciation for the Catherine McAuley Center of Scranton, PA](https://pathwayscg.com/we-care-our-appreciation-for-the-catherine-mcauley-center-of-scranton-pa/) - The Catherine McAuley Center of Scranton, PA has done wonders for our local community, especially during this time of need. We cannot appreciate their efforts enough. - [Our June 2020 Employee of the Month - Kristen Pierce](https://pathwayscg.com/our-june-2020-employee-of-the-month-kristen-pierce/) - Congratulations to our HR Generalist, Kristen Pierce - our June 2020 Employee of the Month! Kristen truly shows what it means to be exceptional and collaborative. - [Nurturing the future woman technologist -- Women to Watch: Tech Watch](https://pathwayscg.com/nurturing-the-future-woman-technologist-women-to-watch-tech-watch/) - Mary shares different resources for at-home activities that can help spark an interest in STEM activities without forcing it on this week's Tech Watch segment. - [Configuring and using Interactive Filters on homepages and dashboards](https://pathwayscg.com/configuring-and-using-interactive-filters-on-homepages-and-dashboards/) - In ServiceNow, some advanced tools are often under-utilized simply due to a lack of familiarity. This week’s NOW You Know highlights the interactive filter tool and its beneficial utility. - [As a woman in the tech industry... -- Women to Watch: Tech Watch](https://pathwayscg.com/as-a-woman-in-the-tech-industry-women-to-watch-tech-watch/) - By the year 2024, the technology industry is projected to grow by 12% with over 546,000 new jobs. Mary’s advice? If you are a woman undecided about her future – consider a career in tech! Tune in for this week’s Tech Watch on Women to Watch with Sue Rocco. - [We Care: Our supportive efforts for the Catherine McAuley Center](https://pathwayscg.com/we-care-our-supportive-efforts-for-the-catherine-mcauley-center/) - Our We Care community outreach program assisted the wonderful team at the Catherine McAuley Center, supporting their goal of shedding light amid this time of uncertainty. - [My Experience in the Tech World -- Women to Watch: Tech Watch](https://pathwayscg.com/my-experience-in-the-tech-world-women-to-watch-tech-watch-2/) - Mary was one of two females in her office in the early 90s and now she's Chief Operating Officer of her own company. Hear her story on this week's Tech Watch on Women to Watch with Sue Rocco. - [Our May 2020 Employee of the Month - Brandon Couzens!](https://pathwayscg.com/our-may-2020-employee-of-the-month-brandon-couzens/) - Congratulations to our May 2020 Employee of the Month - Senior Development Consultant Brandon Couzens! - [Telemedicine vs. Telehealth -- Women to Watch: TechWatch](https://pathwayscg.com/telemedicine-vs-telehealth-women-to-watch-techwatch/) - One silver lining of COVID-19 is an uptick in the use of remote healthcare technology. Two concepts responsible are telemedicine and telehealth, but what are their differences? - [We Care: Supporting the Catherine McAuley Center of Scranton, Pennsylvania](https://pathwayscg.com/we-care-supporting-the-catherine-mcauley-center-of-scranton-pennsylvania/) - Pathways is teaming up to collect an assortment of non-perishable items, sanitation products and new bedding to support the residents at Catherine McAuley Center of Scranton, PA. - [Easily identifying duplicate records in ServiceNow](https://pathwayscg.com/easily-identifying-duplicate-records-in-servicenow/) - In ServiceNow, GlideAggregate comes in handy when identifying records that share respective values across multiple columns. Here’s an example in this week's post in NOW You Know. - [Advancements in telehealth -- Women to Watch: Tech Watch](https://pathwayscg.com/advancements-in-telehealth-women-to-watch-tech-watch/) - [Pathways Consulting Group welcomes Anthony Galie](https://pathwayscg.com/pathways-consulting-group-welcomes-anthony-galie/) - Our team met Anthony Galie to learn his techniques for staying focused on our business goals and how to stay motivated during these uncertain times. - [Advancements in healthcare technology -- Women to Watch: Tech Watch](https://pathwayscg.com/advancements-in-healthcare-technology-women-to-watch-tech-watch/) - [Telemedicine Technology -- Women to Watch: Tech Watch](https://pathwayscg.com/telemedicine-technology-women-to-watch-tech-watch/) - [Team Scrantonicity heads into the 2020 ServiceNow CreatorCon Virtual Hackathon](https://pathwayscg.com/team-scrantonicity-heads-into-the-2020-servicenow-creatorcon-virtual-hackathon/) - The 2019 ServiceNow CreatorCon Hackathon winners, Team Scrantonicity, give live updates on their 2020 Hackathon development efforts. - [Avoiding the Pass-by-Reference JavaScript Pitfall in ServiceNow](https://pathwayscg.com/avoiding-the-pass-by-reference-javascript-pitfall-in-servicenow/) - [ServiceNow application spotlight: Visual Task Boards](https://pathwayscg.com/servicenow-application-spotlight-visual-task-boards/) - [A strong culture is critical now more than ever -- Women to Watch: Tech Watch](https://pathwayscg.com/a-strong-culture-is-critical-now-more-than-ever-women-to-watch-tech-watch/) - [Three-tier dependencies in ServiceNow: A common pitfall](https://pathwayscg.com/three-tier-dependencies-in-servicenow-a-common-pitfall/) - [Configuring code linting in ServiceNow](https://pathwayscg.com/configuring-code-linting-in-servicenow/) - [Set a reminder - Orlando delta exams are approaching](https://pathwayscg.com/set-a-reminder-orlando-delta-exams-are-approaching/) - [COVID-19 and business: How Pathways can help ease the transition to remote work](https://pathwayscg.com/covid-19-and-business-how-pathways-can-help-ease-the-transition-to-remote-work/) - How can our team help you? We've been working tirelessly to help ease the burden our clients are experiencing with this paradigm shift. - [Home activities for STEM learning -- Women to Watch: Tech Watch](https://pathwayscg.com/home-activities-for-stem-learning-women-to-watch-tech-watch/) - [Working from home? Here's how to make it work](https://pathwayscg.com/working-from-home-heres-how-to-make-it-work/) - [Working from home -- Women to Watch: Tech Watch](https://pathwayscg.com/working-from-home-women-to-watch-tech-watch/) - [Under pressure? Pathways can help support your day-to-day](https://pathwayscg.com/under-pressure-pathways-can-help-support-your-day-to-day/) - [Women's History Month part three -- Women to Watch: Tech Watch](https://pathwayscg.com/womens-history-month-part-three-women-to-watch-tech-watch/) - [Women's History Month part two -- Women to Watch: Tech Watch](https://pathwayscg.com/womens-history-month-part-two-women-to-watch-tech-watch/) - [Controlling ServiceNow traffic by redirecting users to your Service Portal](https://pathwayscg.com/service-portal-auto-redirect/) - [Women's History Month part one -- Women to Watch: Tech Watch](https://pathwayscg.com/womens-history-month-part-one-women-to-watch-tech-watch/) - [We Care: Children's Advocacy Center of Northeastern Pennsylvania](https://pathwayscg.com/we-care-childrens-advocacy-center-of-northeastern-pennsylvania/) - [Investment Funding from ServiceNow](https://pathwayscg.com/investment-funding-from-servicenow/) - [Technologies for small businesses -- Women to Watch: Tech Watch](https://pathwayscg.com/technologies-for-small-businesses-women-to-watch-tech-watch/) - [Recipient Specific Filter on Scheduled Reports](https://pathwayscg.com/scheduled-reports-to-multiple-recipients-containing-reports-including-recipient-specific-information/) - [When art, science and technology meet -- Women to Watch: Tech Watch](https://pathwayscg.com/when-art-science-and-technology-meet-women-to-watch-tech-watch/) - [Removing the Mundane -- Women to Watch - Tech Watch](https://pathwayscg.com/removing-the-mundane-women-to-watch-tech-watch/) - [Upgrade your Personal Developer Instance to Orlando](https://pathwayscg.com/upgrade-your-personal-developer-instance-to-orlando/) - [Increase of women at Pathways -- Women to Watch: Tech Watch](https://pathwayscg.com/increase-of-women-at-pathways-women-to-watch-tech-watch-2/) - [We Care: Supporting the Children's Advocacy Center of Northeastern Pennsylvania](https://pathwayscg.com/we-care-supporting-the-childrens-advocacy-center-of-northeastern-pennsylvania-2/) - [Roadmapping your investment with ServiceNow - Why is it important?](https://pathwayscg.com/roadmapping-your-investment-with-servicenow-why-is-it-important/) - [Take Your Tech Culture to the Next Level -- Women to Watch: Tech Watch](https://pathwayscg.com/take-your-tech-culture-to-the-next-level-women-to-watch-tech-watch/) - [What drives successful women? -- Women to Watch: Tech Watch](https://pathwayscg.com/what-drives-successful-women-women-to-watch-tech-watch-2/) - [Male vs. Female Screen time -- Women to Watch: Tech Watch](https://pathwayscg.com/male-vs-female-screen-time-women-to-watch-tech-watch/) - [We Care: Supporting the Children's Advocacy Center of Northeastern Pennsylvania](https://pathwayscg.com/we-care-supporting-the-childrens-advocacy-center-of-northeastern-pennsylvania/) - [Easy List Modal on UI Actions](https://pathwayscg.com/easy-list-modal-on-ui-actions/) - [What exactly is "big data"?](https://pathwayscg.com/what-exactly-is-big-data/) - [Setting goals for 2020 - tips and guidance for staying on track](https://pathwayscg.com/setting-goals-for-2020-tips-and-guidance-for-staying-on-track/) - [WeCulture: Defining our internal values](https://pathwayscg.com/weculture-defining-our-internal-values/) - [Quick dialog boxes with showQuickForm and GlideModalForm](https://pathwayscg.com/quick-dialog-boxes-with-showquickform-and-glidemodalform/) - [We Care: Participating in our local Adopt-A-Family program](https://pathwayscg.com/we-care-participating-in-our-local-adopt-a-family-program/) - [Hackers on the prowl -- Women to Watch: Tech Watch](https://pathwayscg.com/hackers-on-the-prowl-women-to-watch-tech-watch/) - [Keeping your CMDB healthy - Tips and tools to take note of](https://pathwayscg.com/keeping-your-cmdb-healthy-tips-and-tools-to-take-note-of/) - [Tech gift ideas -- Women to Watch: Tech Watch](https://pathwayscg.com/tech-gift-ideas-women-to-watch-tech-watch/) - [Watch the unwatchable (fields) ...](https://pathwayscg.com/watch-the-unwatchable-fields/) - [Measurable outcomes from a CMDB and ServiceNow](https://pathwayscg.com/measurable-outcomes-from-a-cmdb-and-servicenow/) - [The fascinating truth behind robotic surgery -- Women to Watch: Tech Watch](https://pathwayscg.com/the-fascinating-truth-behind-robotic-surgery-women-to-watch-tech-watch/) - [Your digital footprint part two -- Women to Watch: Tech Watch](https://pathwayscg.com/your-digital-footprint-part-two-women-to-watch-tech-watch-2/) - [We Care: Supporting our local Adopt-A-Family program](https://pathwayscg.com/we-care-supporting-our-local-adopt-a-family-program/) - [Your digital footprint -- Women to Watch: Tech Watch](https://pathwayscg.com/your-digital-footprint-women-to-watch-tech-watch-2/) - [Attaching an Excel attachment via email in ServiceNow](https://pathwayscg.com/attaching-an-excel-attachment-via-email-in-servicenow/) - [Making ITSM and ITOM work better together - A six-step approach](https://pathwayscg.com/making-itsm-and-itom-work-better-together-a-six-step-approach/) - [Why Business Analysts are becoming a crucial part of every organization](https://pathwayscg.com/why-business-analysts-are-becoming-a-crucial-part-of-every-organization/) - [We Care: Our proceeds to the Catherine McAuley Center](https://pathwayscg.com/we-care-our-proceeds-to-the-catherine-mcauley-center/) - [GlideAJAX Equivalent for Service Portal - Getting Server Data from Client](https://pathwayscg.com/glideajax-equivalent-for-service-portal-getting-server-data-from-client/) - [New in New York: Innovation Management](https://pathwayscg.com/new-in-new-york-innovation-management/) - [Where is the investment funding for women?? - Women to Watch: Tech Watch](https://pathwayscg.com/where-is-the-investment-funding-for-women-women-to-watch-tech-watch/) - [We Care: Supporting the Catherine McAuley Center](https://pathwayscg.com/we-care-supporting-the-catherine-mcauley-center/) - [Negative effects of social media on Gen Z girls -- Women to Watch: Tech Watch](https://pathwayscg.com/negative-effects-of-social-media-on-gen-z-girls-women-to-watch-tech-watch/) - [Validating Excel spreadsheet data in ServiceNow](https://pathwayscg.com/validating-excel-spreadsheet-data-in-servicenow/) - [Useful resources for coders - from our developers](https://pathwayscg.com/useful-resources-for-coders-from-our-developers/) - [Gen Z and social media part two -- Women to Watch: Tech Watch](https://pathwayscg.com/gen-z-and-social-media-part-two-women-to-watch-tech-watch/) - [Pathways attends Penn State Annual Eastern Region Collegiate Internship and Career Expo](https://pathwayscg.com/pathways-attends-penn-state-annual-eastern-region-collegiate-internship-and-career-expo/) - [Gen Z and social media -- Women to Watch: Tech Watch](https://pathwayscg.com/gen-z-and-social-media-women-to-watch-tech-watch/) - [Unloading a performance analytics report dashboard](https://pathwayscg.com/unloading-a-performance-analytics-report-dashboard/) - [We Care: Our proceeds to the Saint Francis of Assisi Kitchen](https://pathwayscg.com/we-care-our-proceeds-to-the-saint-francis-of-assisi-kitchen/) - [Project Portfolio Management in ServiceNow: The benefits you should be leveraging](https://pathwayscg.com/project-portfolio-management-in-servicenow-the-benefits-you-could-be-missing/) - [New ServiceNow New York feature: Dynamic Translation](https://pathwayscg.com/new-servicenow-new-york-feature-dynamic-translation/) - [Top Best Small Firms to Work For -- Women to Watch: Tech Watch](https://pathwayscg.com/top-best-small-firms-to-work-for-women-to-watch-tech-watch/) - [ServiceNow delta exams released; due Dec. 18](https://pathwayscg.com/servicenow-delta-exams-released-due-dec-18/) - [We Care: Our proceeds to Saint Francis of Assisi Soup Kitchen](https://pathwayscg.com/we-care-our-proceeds-to-saint-francis-of-assisi-soup-kitchen/) - [New in New York: Now Mobile](https://pathwayscg.com/new-in-new-york-now-mobile/) - [Tip for querying large tables in ServiceNow](https://pathwayscg.com/tip-for-querying-large-tables-in-servicenow/) - [SpamAssassin and you: How ServiceNow manages spam](https://pathwayscg.com/spamassassin-and-you-how-servicenow-manages-spam/) - Find out how the spam score is calculated in ServiceNow and how you can leverage various spam-scoring attributes to make your instance more secure. - [Tree picker in ServiceNow](https://pathwayscg.com/tree-picker-in-servicenow/) - A potentially underused UI feature in ServiceNow is the tree picker. The tree picker allows reference choices to be listed in a hierarchical format. - [Troubleshooting email issues in ServiceNow](https://pathwayscg.com/troubleshooting-email-issues-in-servicenow/) - While testing email notifications in ServiceNow, you might stumble upon an email that you just can't seem to generate. We'll help you fix those issues! - [Tech Gift Ideas for the College Freshman -- Women to Watch: Tech Watch](https://pathwayscg.com/tech-gift-ideas-for-the-college-freshman-women-to-watch-tech-watch/) - [Gender Diversity Increases the Bottom Line -- Women to Watch: Tech Watch](https://pathwayscg.com/gender-diversity-increases-the-bottom-line-women-to-watch-tech-watch/) - [Is your Smart Home Secure? -- Women to Watch: Tech Watch](https://pathwayscg.com/is-your-smart-home-secure-women-to-watch-tech-watch/) - [ServiceNow upgrades down to a science: How the Pathways methodology works](https://pathwayscg.com/servicenow-upgrades-down-to-a-science-how-the-pathways-methodology-works-2/) - [What is Digital Transformation? It's more common than you think](https://pathwayscg.com/what-is-enterprise-service-management-its-more-common-than-you-think/) - [We Care: Saint Francis of Assisi Soup Kitchen and Clothing Store](https://pathwayscg.com/we-care-saint-francis-of-assisi-soup-kitchen-and-clothing-store/) - [Culture in our company -- Women to Watch: Tech Watch](https://pathwayscg.com/culture-in-our-company-women-to-watch-tech-watch/) - [Pathways to sponsor annual Fight4Vets Street Fight boxing event](https://pathwayscg.com/pathways-to-sponsor-annual-fight4vets-street-fight-boxing-event/) - [Smooth-sailing test cases with Test Management 2.0 from ServiceNow](https://pathwayscg.com/smooth-sailing-test-cases-with-test-management-2-0-from-servicenow/) - [End of summer activities -- Women to Watch - Tech Watch](https://pathwayscg.com/end-of-summer-activities-women-to-watch-tech-watch/) - [New Client Scripts in London - DOM Restriction](https://pathwayscg.com/new-client-scripts-in-london-dom-restriction/) - [Technology careers: They're not just coding -- Women to Watch: Tech Watch](https://pathwayscg.com/technology-careers-theyre-not-just-coding-women-to-watch-tech-watch/) - When considering technology as a career path, it's important that we have developers, but equally important are the other roles that make up the tech world. - [We Care: Supporting West Scranton Community Development](https://pathwayscg.com/we-care-supporting-west-scranton-community-development-3/) - [Create seamless integrations with ServiceNow's IntegrationHub](https://pathwayscg.com/create-seamless-integrations-with-servicenows-integrationhub/) - [Your Digital Footprint (Part Two) -- Women to Watch: Tech Watch](https://pathwayscg.com/your-digital-footprint-part-two-women-to-watch-tech-watch/) - [A seamless, flexible project lifecycle with ServiceNow's Agile Management 2.0](https://pathwayscg.com/a-seamless-flexible-project-lifecycle-with-servicenows-agile-management-2-0/) - [Science and Tech - Genetic Testing - Women to Watch: Tech Watch](https://pathwayscg.com/science-and-tech-genetic-testing-women-to-watch-tech-watch/) - [Still not enough women in the restroom -- Women to Watch: Tech Watch with Mary Manzo](https://pathwayscg.com/still-not-enough-women-in-the-restroom-women-to-watch-tech-watch-with-mary-manzo/) - [Essential digital transformation with Application Portfolio Management from ServiceNow](https://pathwayscg.com/essential-digital-transformation-with-application-portfolio-management-from-servicenow/) - [Your digital footprint -- Women to Watch: Tech Watch](https://pathwayscg.com/your-digital-footprint-women-to-watch-tech-watch/) - Mary Manzo discusses the trail of information called your digital footprint in this week's segment of Women To Watch: Tech Watch. - [Increase of Women at Pathways -- Women to Watch: Tech Watch](https://pathwayscg.com/increase-of-women-at-pathways-women-to-watch-tech-watch/) - [Blue light and screen time -- Women to Watch: Tech Watch](https://pathwayscg.com/blue-light-and-screen-time-women-to-watch-tech-watch/) - [Successful two-week transition from Kingston to Madrid](https://pathwayscg.com/successful-two-week-transition-from-kingston-to-madrid/) - [We Care: Supporting West Scranton Community Development](https://pathwayscg.com/we-care-supporting-west-scranton-community-development-2/) - [2019 CreatorCon Hackathon Winners - Team Scrantonicity](https://pathwayscg.com/2019-creatorcon-hackathon-winners-team-scrantonicity/) - [Matching inbound emails without a watermark](https://pathwayscg.com/matching-inbound-emails-without-a-watermark/) - [What is Digital Transformation? -- Women to Watch: Tech Watch](https://pathwayscg.com/what-is-enterprise-service-management-women-to-watch-tech-watch/) - [We Care: Supporting West Scranton Community Development](https://pathwayscg.com/we-care-supporting-west-scranton-community-development/) - [Inside Reizen: Our 2019 Hackathon winning custom application](https://pathwayscg.com/inside-reizen-our-2019-hackathon-winning-custom-application/) - [Creating custom solutions to everyday business problems with ServiceNow](https://pathwayscg.com/creating-custom-solutions-to-everyday-business-problems-with-servicenow/) - [We Care: Our proceeds to United Neighborhood Centers of Northeastern Pennsylvania](https://pathwayscg.com/we-care-our-proceeds-to-united-neighborhood-centers-of-northeastern-pennsylvania-2/) - [Loading attachments to ServiceNow from a local machine via Batch Scripting](https://pathwayscg.com/loading-attachments-to-servicenow-from-a-local-machine-via-batch-scripting/) - [Sharing internal knowledge with ServiceNow custom application capabilities](https://pathwayscg.com/sharing-internal-knowlede-with-servicenow-custom-application-capabilities/) - [Advice to Women on Tech -- Women to Watch - Tech Watch](https://pathwayscg.com/advice-to-women-on-tech-women-to-watch-tech-watch/) - [After winning this year's Hackathon, what's next for Team Scrantonicity?](https://pathwayscg.com/after-winning-this-years-hackathon-whats-next-team-scrantonicity/) - [Pathways' Team Scrantonicity lands top spot in ServiceNow's Hackathon](https://pathwayscg.com/pathways-team-scrantonicity-lands-top-spot-in-servicenows-hackathon/) - [Upgraded NYC Financial Client from Jakarta to London ServiceNow Release](https://pathwayscg.com/upgraded-nyc-financial-client-from-jakarta-to-london-servicenow-release/) - [Summer STEM Activities for Girls - Women to Watch: Tech Watch](https://pathwayscg.com/summer-stem-activities-for-girls-women-to-watch-tech-watch/) - [ServiceNow upgrades down to a science: How the Pathways methodology works](https://pathwayscg.com/servicenow-upgrades-down-to-a-science-how-the-pathways-methodology-works/) - [Improved in Madrid: Project Portfolio Management](https://pathwayscg.com/improved-in-madrid-project-portfolio-management/) - [Improved in Madrid: New Agent Workspace](https://pathwayscg.com/improved-in-madrid-new-agent-workspace/) - [New in Madrid: ServiceNow Mobile Studio](https://pathwayscg.com/new-in-madrid-servicenow-mobile-studio/) - [We Care: Our proceeds to United Neighborhood Centers of Northeastern Pennsylvania](https://pathwayscg.com/we-care-our-proceeds-to-united-neighborhood-centers-of-northeastern-pennsylvania/) - [Gender Diversity and the Bottom Line -- Women to Watch - Tech Watch](https://pathwayscg.com/gender-diversity-and-the-bottom-line-women-to-watch-tech-watch/) - [We Care: Our proceeds to Friends of the Poor, Scranton](https://pathwayscg.com/we-care-our-proceeds-to-friends-of-the-poor-scranton/) - [Millennial Moms and Technology -- Women to Watch: Tech Watch](https://pathwayscg.com/millennial-moms-and-technology-women-to-watch-tech-watch/) - Millennial Moms and Technology -- Women to Watch: Tech Watch with Mary Manzo - [What drives successful women -- Women to Watch Tech Watch](https://pathwayscg.com/what-drives-successful-women-women-to-watch-tech-watch/) - [New in Madrid: Antivirus Scanning](https://pathwayscg.com/new-in-madrid-antivirus-scanning/) - [Automation: Everywhere, for everyone](https://pathwayscg.com/automation-everywhere-for-everyone/) - [Pathways becomes a ServiceNow Authorized Training Partner](https://pathwayscg.com/pathways-becomes-a-servicenow-authorized-training-partner/) - [Social Media and Gen Z -- Women to Watch: Tech Watch with Mary Manzo](https://pathwayscg.com/social-media-and-gen-z-women-to-watch-tech-watch-with-mary-manzo/) - [SAML: Setting up Single Sign-on](https://pathwayscg.com/saml-setting-up-single-sign-on/) - [The change with Automated Testing Framework developers will be happy to see in Madrid](https://pathwayscg.com/the-change-with-automated-testing-framework-developers-will-be-happy-to-see-in-madrid/) - [The benefits of Artificial Intelligence - right under our noses](https://pathwayscg.com/the-benefits-of-artificial-intelligence-right-under-our-noses/) - [International Women's Day -- Women 2 Watch: Tech Watch](https://pathwayscg.com/international-womens-day-women-2-watch-tech-watch/) - [TrainingPath: Navigator Use](https://pathwayscg.com/trainingpath-navigator-use/) - [TrainingPath: List View Customizations](https://pathwayscg.com/trainingpath-list-view-customizations/) - [TrainingPath: Header Use](https://pathwayscg.com/trainingpath-header-use/) - [TrainingPath: How to Submit a Request](https://pathwayscg.com/trainingpath-how-to-submit-a-request/) - [TrainingPath: Fields Types and Usage](https://pathwayscg.com/trainingpath-fields-types-and-usage/) - [TrainingPath: Submitting Incidents](https://pathwayscg.com/trainingpath-submitting-incidents/) - [TrainingPath: Using the Knowledge Base](https://pathwayscg.com/trainingpath-using-the-knowledge-base/) - [TrainingPath: Field Types and Usage](https://pathwayscg.com/trainingpath-field-types-and-usage/) - [Creating Custom Queries](https://pathwayscg.com/creating-custom-queries/) - [Using Dashboards and Overview pages in ServiceNow](https://pathwayscg.com/using-dashboards-and-overview-pages-in-servicenow/) - [Creating Reports in ServiceNow](https://pathwayscg.com/creating-reports-in-servicenow/) - [Asking Questions in ServiceNow](https://pathwayscg.com/asking-questions-in-servicenow/) - [Service Portal: How to Submit a Request](https://pathwayscg.com/service-portal-how-to-submit-a-request/) - [Service Portal: Viewing Request Statuses](https://pathwayscg.com/service-portal-viewing-request-statuses/) - [Service Portal: How to Submit an Incident](https://pathwayscg.com/service-portal-how-to-submit-an-incident/) - [Service Portal: Overview](https://pathwayscg.com/service-portal-overview/) - [Service Portal: Knowledge Base](https://pathwayscg.com/service-portal-knowledge-base/) - [Service Portal: Asking Questions](https://pathwayscg.com/service-portal-asking-questions/) - [Pathways to sponsor Fights4Vets Boxcar Brawl](https://pathwayscg.com/pathways-to-sponsor-fights4vets-boxcar-brawl/) - [Mary Manzo talks AI in this week's Women to Watch segment](https://pathwayscg.com/mary-manzo-discusses-artificial-intelligence-for-this-weeks-women-to-watch/) - [Mary Manzo questions technology in the classroom for this week's Women to Watch](https://pathwayscg.com/mary-manzo-questions-technology-in-the-classroom-for-this-weeks-women-to-watch/) - [Mary Manzo discusses the changing landscape of technology in the education sector](https://pathwayscg.com/mm-discusses-the-changing-landscape-of-technology-in-the-education-sector/) - [The #1 innovative technology gift for 2018](https://pathwayscg.com/the-1-innovative-technology-gift-for-2018/) - [Mary Manzo talks benefits of E-filing your taxes](https://pathwayscg.com/mary-manzo-talks-benefits-of-e-filing-your-taxes/) - [ServiceNow announces new Madrid release](https://pathwayscg.com/servicenow-announces-new-madrid-release/) - [Why a career in IT could be your best choice](https://pathwayscg.com/why-a-career-in-it-could-be-your-best-choice/) - [We Care: Friends of the Poor Update](https://pathwayscg.com/we-care-friends-of-the-poor-update/) - [My Experience in the tech world -- Women to Watch: Tech Watch](https://pathwayscg.com/my-experience-in-the-tech-world-women-to-watch-tech-watch/) - [Keep your contractual obligations with Service Level Management in ServiceNow](https://pathwayscg.com/keep-your-contractual-obligations-with-service-level-management-in-servicenow/) - [Can new DNA technology predict disease? Mary Manzo speaks](https://pathwayscg.com/can-new-dna-technology-predict-disease-mary-manzo-speaks/) - [We Care: Our contributions to the Children's Advocacy Center](https://pathwayscg.com/we-care-our-contributions-to-the-childrens-advocacy-center/) - [Starting a journey to a world class PMO](https://pathwayscg.com/starting-a-journey-to-a-world-class-pmo/) - [Run your IT like a business with ServiceNow](https://pathwayscg.com/run-your-it-like-a-business-with-servicenow/) - [Knowledge Base: Your one-stop shop for all company information](https://pathwayscg.com/knowledge-base-your-one-stop-shop-for-all-company-information/) - [Make work work better for you with ServiceNow](https://pathwayscg.com/make-work-work-better-for-you-with-servicenow/) - [ServiceNow's Continual Improvement Management can help your company grow](https://pathwayscg.com/servicenows-continual-improvement-management-can-help-your-company-grow/) - [Efficient budgeting with ServiceNow IT Business Management](https://pathwayscg.com/efficient-budgeting-with-servicenow-it-business-management/) - [Keep documents at your fingertips with ServiceNow's Knowledge Management application](https://pathwayscg.com/keep-documents-at-your-fingertips-with-servicenows-knowledge-management-application/) - [Tech Watch: Mary Manzo discusses the lack of women in tech](https://pathwayscg.com/tech-watch-mary-manzo-discusses-lack-of-women-in-tech/) - [Tips for setting goals and keeping them aligned in 2019](https://pathwayscg.com/tips-for-setting-goals-and-keeping-them-aligned-in-2019/) - [The positive impact of technology for individuals with special needs](https://pathwayscg.com/the-positive-impact-of-technology-for-individuals-with-special-needs/) - [Say goodbye to manual reports with ServiceNow](https://pathwayscg.com/say-goodbye-to-manual-reports-with-servicenow/) - [We Care: Children's Advocacy Center holiday donation](https://pathwayscg.com/we-care-childrens-advocacy-center-holiday-donation/) - [ServiceNow as an intranet portal: How we use it](https://pathwayscg.com/servicenow-as-an-intranet-how-we-use-it/) - [ServiceNow London introduces new Background Script Rollback feature](https://pathwayscg.com/servicenow-london-introduces-new-background-script-rollback-feature/) - [Stay organized with a custom-built dashboard](https://pathwayscg.com/stay-organized-with-a-custom-built-dashboard/) - [Tired of routine tasks? Automate them with Virtual Agent from ServiceNow](https://pathwayscg.com/tired-of-routine-tasks-automate-them-with-virtual-agent-from-servicenow/) - [Getting festive with perfect STEM gifts for young girls](https://pathwayscg.com/getting-festive-with-perfect-stem-gifts-for-young-girls/) - [We Care: Our December contributions to the Children's Advocacy Center](https://pathwayscg.com/we-care-our-december-contributions-to-the-childrens-advocacy-center/) - [Automation - how ServiceNow can help save you time and money](https://pathwayscg.com/automation-how-servicenow-can-help-save-you-time-and-money/) - [ServiceNow's Delta exam deadline is approaching. Are you ready?](https://pathwayscg.com/servicenows-delta-exam-deadline-is-approaching-are-you-ready/) - [Will new technologies enhance or detract from time management in the classroom?](https://pathwayscg.com/will-new-technologies-enhance-or-detract-from-time-management-in-the-classroom/) - [We Care: November update](https://pathwayscg.com/we-care-november-update/) - [Take control of your access with Certify from Pathways](https://pathwayscg.com/take-control-of-your-access-with-certify-from-pathways/) - [Automation: Embrace the time savings and reap the benefits](https://pathwayscg.com/automation-embrace-the-time-savings-and-reap-the-benefits/) - [Will millennials serve a workplace advantage?](https://pathwayscg.com/will-millennials-serve-a-workplace-advantage/) - [So you have a lot of remote employees. Here's how we maintain company culture](https://pathwayscg.com/so-you-have-a-lot-of-remote-employees-heres-how-we-maintain-company-culture/) - [The key benefits of business process modeling](https://pathwayscg.com/the-key-benefits-of-business-process-modeling/) - [Constantly on the go? We can help](https://pathwayscg.com/constantly-on-the-go-we-can-help/) - [Mary Manzo continues her discussion on the rising gender gap in technology](https://pathwayscg.com/mary-manzo-continues-her-discussion-on-the-rising-gender-gap-in-technology/) - [The negative impact of social media on Gen Z girls - Mary Manzo speaks.](https://pathwayscg.com/the-negative-impact-of-social-media-on-gen-z-girls-mary-manzo-speaks/) - [Will millennials have an advantage in the modern workplace?](https://pathwayscg.com/will-millennials-have-an-advantage-in-the-modern-workplace/) - [Automation is not a threat to our jobs - it's making the workplace more efficient.](https://pathwayscg.com/automation-is-not-a-threat-to-our-jobs-its-making-the-workplace-more-efficient/) - [Mary Manzo discusses why and how girls use social media.](https://pathwayscg.com/mary-manzo-discusses-why-and-how-girls-use-social-media/) - [Is Artificial Intelligence the future of the workplace?](https://pathwayscg.com/is-artificial-intelligence-the-future-of-the-workplace/) - [Why ServiceNow? We can show you.](https://pathwayscg.com/why-servicenow-we-can-show-you/) - [Social media influence and our youth - Mary Manzo speaks](https://pathwayscg.com/social-media-influence-and-our-youth-mary-manzo-speaks/) - [Less stress = more productivity. Why we value time to unwind.](https://pathwayscg.com/less-stress-more-productivity-why-we-value-time-to-unwind/) - [Certify: The solution to regulatory audits](https://pathwayscg.com/certify-the-solution-to-regulatory-audits/) - [Boosting IT innovation speed with Pathways and ServiceNow](https://pathwayscg.com/boosting-it-innovation-speed-with-pathways-and-servicenow/) - [Identifying issues and creating cases with ServiceNow's major issue management](https://pathwayscg.com/identifying-issues-and-creating-cases-with-servicenows-major-issue-management/) - [Can creativity spark the next generation of STEM? Mary Manzo speaks up](https://pathwayscg.com/can-creativity-spark-the-next-generation-of-stem-mary-manzo-speaks-up/) - [We Care: Introducing Pathways' community outreach program](https://pathwayscg.com/we-care-introducing-pathways-community-outreach-program/) - [ServiceNow London feature: The Walk-up Experience](https://pathwayscg.com/servicenow-london-feature-the-walk-up-experience/) - [Introducing the new Client Portal from Pathways](https://pathwayscg.com/introducing-the-new-client-portal-from-pathways/) - [Mary Manzo asks if 21st Century learning can help close technology's widening gender gap.](https://pathwayscg.com/mary-manzo-asks-if-21st-century-learning-can-help-close-technologys-widening-gender-gap/) - [Pathways launches new website and logo](https://pathwayscg.com/pathways-launches-new-website-and-logo/) - [Digital transformation with Pathways and ServiceNow](https://pathwayscg.com/digital-transformation-with-pathways-and-servicenow/) - ['NutriNow', Pathways' approach to better health in the workplace](https://pathwayscg.com/nutrinow-pathways-approach-to-better-health-in-the-workplace/) ## Pages - [Homepage 2026](https://pathwayscg.com/) - [NOW You Know](https://pathwayscg.com/nowyouknow/) - Pathways' ServiceNow tips and tricks will help your organization implement these process. Read how we can help here! - [Industries](https://pathwayscg.com/industries/) - Discover ServiceNow consulting by industry from Pathways, helping manufacturers, schools, and financial teams streamline complex operations today. - [Careers](https://pathwayscg.com/about-us/careers/) - Pathways Consulting Group is always looking for creative, talented individuals to help us grow in our ServiceNow development. Apply today! - [ServiceNow AI Solutions Consulting](https://pathwayscg.com/servicenow-ai-solutions/) - Move beyond AI ideas with ServiceNow AI consulting from Pathways. Get practical guidance for readiness, workflows, Now Assist, and adoption at scale. - [HR Service Delivery](https://pathwayscg.com/hr-service-delivery/) - [Business Analysts](https://pathwayscg.com/business-analysts/) - Pathways' business analysts have an abundance of experience in replacing legacy systems with modern-day platforms. Read more! - [Contact New](https://pathwayscg.com/contact-new/) - [ServiceNow](https://pathwayscg.com/servicenow/) - Pathways is an Elite ServiceNow partner. Find out why we're the partner you should pick for your next ServiceNow project! - [Solution Offerings](https://pathwayscg.com/solution-offerings/) - Expert ServiceNow implementation services. Streamline workflows & boost efficiency. Get a free consultation today! - [Rescue Partner](https://pathwayscg.com/rescue-partner/) - [Innovation Lab](https://pathwayscg.com/innovation-lab-new/) - Explore Pathways Innovation Lab for ServiceNow solutions that simplify workflows, add AI automation, and turn complex business needs into action. - [About Us](https://pathwayscg.com/about-us/) - Pathways Consulting Group are the ServiceNow experts for all your needs. Read more about us and how we can help you! - [Make ServiceNow Work the Way It Should](https://pathwayscg.com/aiexperts/) - [White Paper](https://pathwayscg.com/white-paper/) - [Oscal Now](https://pathwayscg.com/oscal-now/) - OSCAL Now is an automated security management system that integrates directly with your ServiceNow environment. Call now! - [Developer Bootcamp - Service Catalog Training](https://pathwayscg.com/developer-bootcamp-service-catalog-training/) - [Certify](https://pathwayscg.com/certify/) - Automate identity & access management with Certify. Save time, ensure compliance. Learn more! - [Success Story: Banking/Finance — Asset and Domain Separation](https://pathwayscg.com/success-stories/success-story-banking-finance-asset-and-domain-separation/) - [Developer Bootcamp - Platform training](https://pathwayscg.com/developer-bootcamp-platform-training/) - [Co-Innovation (Staffing)](https://pathwayscg.com/co-innovation/) - Cost-effective staffing solutions. Enhance your team, achieve goals. Contact Pathways Consulting Grouptoday! - [Digital Transformation](https://pathwayscg.com/enterprise-service-management/) - Pathways Consulting Group helps organizations build and improve their ESM workflows and process. Learn how we can help! - [Configuration Management Database](https://pathwayscg.com/enterprise-architecture-services/configuration-management-database/) - The strength of your IT infrastructure depends on the strength and resilience of your Configuration Management Database. Learn more here! - [Enterprise Architecture Services](https://pathwayscg.com/enterprise-architecture-services/) - Ready to streamline your processes and elevate your service offerings? Contact us to learn more about our ESM solutions! - [Custom ServiceNow Training](https://pathwayscg.com/trainingpath/) - TrainingPath is Pathways' custom ServiceNow training solution. Everything is done inside of your custom-configured environment! Call now! - [ServiceNow Version Upgrades](https://pathwayscg.com/upgrades/) - Pathways' proven methodology for upgrading to the newest version of ServiceNow has worked for hundreds of clients. Contact us today! - [ServiceNow Support Services](https://pathwayscg.com/support-services/) - Pathways Consulting Group's ServiceNow support services help maintain solution stability. Learn how we can help your business! - [Roadmapping](https://pathwayscg.com/roadmapping/) - [QuickPath](https://pathwayscg.com/quickpath/) - [ITAM](https://pathwayscg.com/itam/) - [ITOM](https://pathwayscg.com/itom/) - [ITSM](https://pathwayscg.com/itsm/) - [Strategic Portfolio Management](https://pathwayscg.com/strategic-portfolio-management/) - [Customer Service Management](https://pathwayscg.com/customer-service-management/) - Discover how Pathways Consulting Group deploys ServiceNow CSM to reduce operational costs, accelerate case resolution and elevate service. - [Team Page](https://pathwayscg.com/team-page/) - [Success Stories Lottery](https://pathwayscg.com/success-stories-lottery/) - [Success Stories - Lighting Company](https://pathwayscg.com/success-stories-lighting-company/) - [Success Stories - Hospitality](https://pathwayscg.com/success-stories-hospitality/) - [Success Stories - Accounting](https://pathwayscg.com/success-stories-accounting/) - [Success Story: Telecom -- Contract and Asset Management](https://pathwayscg.com/success-stories/success-story-contract-asset-telecom/) - [Success Story: State Agency -- Customer Service Management](https://pathwayscg.com/success-stories/success-story-customer-service-management/) - [Success Story: Retail -- Express to Enterprise upgrade](https://pathwayscg.com/success-stories/success-story-express-to-enterprise/) - Success Story: ServiceNow Express to Enterprise upgrade - [Success Story: Retail -- A "big bang" approach to refreshed ServiceNow instances](https://pathwayscg.com/success-stories/success-story-retail-refreshed-instances/) - Success Story: A "big bang approach" to refreshed ServiceNow instances - [Success Story: Legal Consulting -- Financial Management](https://pathwayscg.com/success-stories/success-story-financial-management-legal-consulting/) - The Pathways team automated a client's existing manual purchase process, including tracking financial data, budgets, purchase orders and invoicing. - [Success Story: Education](https://pathwayscg.com/success-stories/success-story-education/) - [Success Story for Media Company](https://pathwayscg.com/success-stories/success-story-for-media-company/) - [Success Story: Banking and Finance — Change Management](https://pathwayscg.com/success-stories/success-story-banking-and-finance-change-management/) - [Success Story: Audit and Compliance -- Project and Demand Management](https://pathwayscg.com/success-stories/success-story-ppm-audit-compliance/) - [Mary Manzo: CEO - Copy](https://pathwayscg.com/mary-manzo-ceo-copy/) - [Success Story for Non-Profit Organization CSM](https://pathwayscg.com/success-stories/non-profit-organization-csm/) - [Success Stories - HR Case Management](https://pathwayscg.com/success-stories/success-stories-hr-case-management/) - [Operational Excellence Through Strategic ServiceNow Deployment](https://pathwayscg.com/success-stories/operational-excellence-through-strategic-servicenow-deployment/) - [Integrations](https://pathwayscg.com/integrations/) - Pathways Consulting Group can help your legacy applications interact with ServiceNow. Learn how we can help your business. - [The Common Service Data Model Framework](https://pathwayscg.com/enterprise-architecture-services/common-service-data-model-framework/) - A robust CMDB built into the CSDM framework unlocks the true value of the ServiceNow platform. Click here to learn more! - [Application Portfolio Management](https://pathwayscg.com/enterprise-architecture-services/application-portfolio-management/) - We work with you to build solutions that maximize the impact of your technology investments. Call now! - [Careers 6/2024](https://pathwayscg.com/careers-6-2024/) - [Email Opt-In LP](https://pathwayscg.com/sign-up/) - [CSM Campaign Download](https://pathwayscg.com/csm-campaign-download/) - [Test Header](https://pathwayscg.com/test-header/) - [News](https://pathwayscg.com/social-blog/) - [Sitemap](https://pathwayscg.com/sitemap/) - [Support Service Landing Page](https://pathwayscg.com/support-service-landing-page/) - [Success Stories](https://pathwayscg.com/success-stories/) - Pathways Consulting Group has helped multiple organizations achieve their goals by using ServiceNow. Contact our team today! - [Executive Team](https://pathwayscg.com/executive-team/) - Pathways Consulting Group's executive team works hard to make sure customers are satisfied. Click here to read more about the team! - [Form Thank You Page](https://pathwayscg.com/form-thank-you-page/) - [Thank you](https://pathwayscg.com/thank-you/) - [Mike Simon Video - Certify](https://pathwayscg.com/mike-simon-certify/) - [Certify Video](https://pathwayscg.com/certify-video/) - [Mike Simon Video - Certify Plus NOW](https://pathwayscg.com/mike-simon-certify-plus-now/) - [Certify Plus Now Video](https://pathwayscg.com/certify-plus-now-video/) - [Thank You Email Opt-In](https://pathwayscg.com/thank-you-email/) - [PCG Survey](https://pathwayscg.com/pcg-survey/) - [Thank You Certify](https://pathwayscg.com/thank-you-certify/) - [Audit Ready Webinar Video](https://pathwayscg.com/audit-ready-webinar-video/) - [Pathways ServiceNow Support Services](https://pathwayscg.com/service-now-support-services/) - [ServiceNow To-Do List](https://pathwayscg.com/servicenow-to-do-list/) - [Webinar How To Stay Audit Ready with ServiceNow](https://pathwayscg.com/webinar-how-to-stay-audit-ready-with-servicenow/) - [You. Us. The Perfect Match.](https://pathwayscg.com/you-us-the-perfect-match/) - [Privacy Policy](https://pathwayscg.com/privacy-policy/) - [Home Old](https://pathwayscg.com/home-business-2/) - Pathways Consulting Group has worked with hundreds of client industries to help improve and automate their processes. Get started! - [Home Old](https://pathwayscg.com/home-business-2/) - Pathways Consulting Group has worked with hundreds of client industries to help improve and automate their processes. Get started! - [Oscal Contact](https://pathwayscg.com/oscal-contact/) - [Our Management Team](https://pathwayscg.com/management-team/) - Meet the Pathways Consulting Group's Management Team! Click here to read more about our dedicated employees at Pathways! - [Upgrade Checklist](https://pathwayscg.com/upgrade-checklist/) - [Certify Plus NOW](https://pathwayscg.com/certify-plus-now/) - [Contact us for an upgrade](https://pathwayscg.com/about-us/upgrade-form/) - [Careers (2)](https://pathwayscg.com/about-us/careers-2/) - [Pathways Support & Staff Augmentation](https://pathwayscg.com/pathways-support-and-staff-augmentation/) - [CMDB Health Analysis & Report](https://pathwayscg.com/cmdb-health-analysis-report/) - [Client Success Journey](https://pathwayscg.com/client-success-journey/) - [Contact](https://pathwayscg.com/certify/contact/) - Contact Pathways Consulting Group to get started with our ServiceNow solutions for your business. Click here to contact us! - [Mary Manzo: CEO](https://pathwayscg.com/mary-manzo/) - [ROI Calculator](https://pathwayscg.com/roi-calculator/) - [On Demand Webinar How To Stay Audit Ready with ServiceNow](https://pathwayscg.com/on-demand-how-to-stay-audit-ready-with-servicenow/) ## Homepage Services - [Training](https://pathwayscg.com/?homepage-service=999963424) - [Certify](https://pathwayscg.com/?homepage-service=certify) - [OSCAL NOW](https://pathwayscg.com/?homepage-service=oscal-now) - [Solution Offerings](https://pathwayscg.com/?homepage-service=solution-offerings) - [Version Upgrades](https://pathwayscg.com/?homepage-service=version-upgrades) - [Business Analysts](https://pathwayscg.com/?homepage-service=business-analysts) - [Co-Innovation](https://pathwayscg.com/?homepage-service=co-innovation) - [Integrations](https://pathwayscg.com/?homepage-service=integrations) - [Support Services](https://pathwayscg.com/?homepage-service=support-services) - [Digital Transformation](https://pathwayscg.com/?homepage-service=enterprise-service-management) - [Success Stories](https://pathwayscg.com/?homepage-service=success-stories) - [QuickPath](https://pathwayscg.com/?homepage-service=quickpath) - [Enterprise Architecture](https://pathwayscg.com/?homepage-service=enterprise-architecture) - [Customer Service Management](https://pathwayscg.com/?homepage-service=customer-service-management) ## Industries - [Consulting](https://pathwayscg.com/industries/consulting/) - Help consulting and professional services firms improve client service, internal workflows, visibility, and team support with ServiceNow from Pathways. - [Technology](https://pathwayscg.com/industries/technology/) - Pathways helps technology companies implement, optimize, and upgrade ServiceNow to improve workflows, scalability, support, and operations. - [Non-Profit](https://pathwayscg.com/industries/non-profit/) - See how Pathways helps non-profits use ServiceNow to standardize requests, reduce manual work, and improve service visibility at scale with clarity. - [Retail](https://pathwayscg.com/industries/retail/) - [Manufacturing](https://pathwayscg.com/industries/manufacturing/) - Explore ServiceNow manufacturing solutions from Pathways that reduce downtime, unify plant operations, and improve visibility across assets today. - [Hospitality](https://pathwayscg.com/industries/hospitality/) - Build more reliable hospitality operations with Pathways and ServiceNow, connecting HR, IT, maintenance and guest services on one scalable platform. - [Financial](https://pathwayscg.com/industries/financial/) - Pathways helps banks and insurers use ServiceNow to improve compliance, reduce risk, and streamline financial operations with greater control. - [Education](https://pathwayscg.com/industries/education/) - See how Pathways uses ServiceNow for education to improve staff support, modernize student services, and strengthen regulatory compliance. ## Landing Pages - [Is Your ServiceNow Instance Underperforming?](https://pathwayscg.com/lp/is-your-servicenow-instance-underperforming/) - [Make ServiceNow Work the Way It Should](https://pathwayscg.com/lp/aiexperts/) - [Make ServiceNow Work the Way It Should](https://pathwayscg.com/lp/make-servicenow-work-the-way-it-should/) - [Landing Page Test](https://pathwayscg.com/lp/landing-page-test/) - [CSM Campaign](https://pathwayscg.com/lp/csm-campaign/) - [CSM Done Right](https://pathwayscg.com/lp/csm-done-right/) - [CSM Transformation](https://pathwayscg.com/lp/csm-transformation/) - [Leave Traditional Customer Service Behind](https://pathwayscg.com/lp/leave-traditional-customer-service-behind/) - [Post-Production Support](https://pathwayscg.com/lp/post-production-support/) - [Make Customer Service your Easiest Win on ServiceNow](https://pathwayscg.com/lp/make-customer-service-your-easiest-win-on-servicenow/) - [Make Customer Service your Easiest Win on ServiceNow - Old](https://pathwayscg.com/lp/make-customer-service-your-easiest-win-on-servicenow-old/) - [Unlock ServiceNow’s Full Potential](https://pathwayscg.com/lp/unlock-servicenows-full-potential/) - [Outgrown Your ServiceNow Support?](https://pathwayscg.com/lp/outgrown-your-servicenow-support/) - [Post-Production Support That Works as Hard as You Do](https://pathwayscg.com/lp/post-production-support-that-works-as-hard-as-you-do/) - [Proactive ServiceNow Support That Scales with Your Growth](https://pathwayscg.com/lp/proactive-servicenow-support-that-scales-with-your-growth/) - [Managed Services](https://pathwayscg.com/lp/managed-services/) - [Managed Support](https://pathwayscg.com/lp/managed-support/) - [Certify Plus Now 2](https://pathwayscg.com/lp/certify-plus-now-2/) - [Certify](https://pathwayscg.com/lp/certify/) - [Certify 2](https://pathwayscg.com/lp/certify-2/) - [Certify Plus Now](https://pathwayscg.com/lp/certify-plus-now/) - [Oscal Now](https://pathwayscg.com/lp/oscal-now/) ## Team Members - [Patrick Brice](https://pathwayscg.com/team-member/patrick-brice/) - [Joe Rimosites](https://pathwayscg.com/team-member/joe-rimosites/) - [Brandon Senese](https://pathwayscg.com/team-member/brandon-senese/) - [Brian Thomas](https://pathwayscg.com/team-member/brian-thomas/) - [Armin Heinlein](https://pathwayscg.com/team-member/armin-heinlein/) - [Bruce Burke](https://pathwayscg.com/team-member/bruce-burke/) - [Ben Rochinski](https://pathwayscg.com/team-member/ben-rochinski/) - [Matthew Swarts](https://pathwayscg.com/team-member/matthew-swarts/) - [Frank Biancardi](https://pathwayscg.com/team-member/frank-biancardi/) - [Jeff Giovinazzo](https://pathwayscg.com/team-member/jeff-giovinazzo/) - [Mary Manzo](https://pathwayscg.com/team-member/mary-manzo/) ## Categories - [Uncategorized](https://pathwayscg.com/category/uncategorized/) - [Business](https://pathwayscg.com/category/business/) - [Networking](https://pathwayscg.com/category/networking/) - [Security](https://pathwayscg.com/category/security/) - [Software](https://pathwayscg.com/category/software/) - [Blog](https://pathwayscg.com/category/blog/) - [News](https://pathwayscg.com/category/news/) - [Events](https://pathwayscg.com/category/events/) - [Training](https://pathwayscg.com/category/training/) - [Videos](https://pathwayscg.com/category/videos/) - [Certify](https://pathwayscg.com/category/certify/) - [Articles](https://pathwayscg.com/category/articles/) - [Women to Watch](https://pathwayscg.com/category/women-to-watch/) - [Tech Blog](https://pathwayscg.com/category/tech-blog/) - [We Care](https://pathwayscg.com/category/we-care/) - [Hackathon](https://pathwayscg.com/category/hackathon/) ## Tags - [Business](https://pathwayscg.com/tag/business/) - [Networking](https://pathwayscg.com/tag/networking/) - [Security](https://pathwayscg.com/tag/security/) - [Software](https://pathwayscg.com/tag/software/) - [IT](https://pathwayscg.com/tag/it/) - [Project](https://pathwayscg.com/tag/project/) - [Reporting](https://pathwayscg.com/tag/reporting/) - [ServiceNow](https://pathwayscg.com/tag/servicenow/) - [upgrade](https://pathwayscg.com/tag/upgrade/) - [K18](https://pathwayscg.com/tag/k18/) - [Knowledge](https://pathwayscg.com/tag/knowledge/) - [Knowledge18](https://pathwayscg.com/tag/knowledge18/) - [CreatorCon](https://pathwayscg.com/tag/creatorcon/) - [Hackathon](https://pathwayscg.com/tag/hackathon/) - [Team Scrantonicity](https://pathwayscg.com/tag/team-scrantonicity/) - [Certify](https://pathwayscg.com/tag/certify/) - [Tell us how you work magic](https://pathwayscg.com/tag/tell-us-how-you-work-magic/) - [Analytics](https://pathwayscg.com/tag/analytics/) - [Consulting](https://pathwayscg.com/tag/consulting/) - [Executive](https://pathwayscg.com/tag/executive/) - [Integration](https://pathwayscg.com/tag/integration/) - [Leadership](https://pathwayscg.com/tag/leadership/) - [Pathways](https://pathwayscg.com/tag/pathways/) - [AI](https://pathwayscg.com/tag/ai/) - [Artificial Intelligence](https://pathwayscg.com/tag/artificial-intelligence/) - [Empowerment](https://pathwayscg.com/tag/empowerment/) - [Home Automation](https://pathwayscg.com/tag/home-automation/) - [Women to Watch](https://pathwayscg.com/tag/women-to-watch/) - [college](https://pathwayscg.com/tag/college/) - [student](https://pathwayscg.com/tag/student/) - [tech](https://pathwayscg.com/tag/tech/) - [technology](https://pathwayscg.com/tag/technology/) - [time management](https://pathwayscg.com/tag/time-management/) - [women](https://pathwayscg.com/tag/women/) - [Women2Watch](https://pathwayscg.com/tag/women2watch/) - [education](https://pathwayscg.com/tag/education/) - [future](https://pathwayscg.com/tag/future/) - [female](https://pathwayscg.com/tag/female/) - [innovation](https://pathwayscg.com/tag/innovation/) - [artificialintelligence](https://pathwayscg.com/tag/artificialintelligence/) - [london](https://pathwayscg.com/tag/london/) - [health](https://pathwayscg.com/tag/health/) - [wellness](https://pathwayscg.com/tag/wellness/) - [workplace](https://pathwayscg.com/tag/workplace/) - [ITservices](https://pathwayscg.com/tag/itservices/) - [gendergap](https://pathwayscg.com/tag/gendergap/) - [womenintech](https://pathwayscg.com/tag/womenintech/) - [ALS](https://pathwayscg.com/tag/als/) - [ALSAwareness](https://pathwayscg.com/tag/alsawareness/) - [WalkToDefeatALS](https://pathwayscg.com/tag/walktodefeatals/) - [ALSAllStars](https://pathwayscg.com/tag/alsallstars/) - [Fundraising](https://pathwayscg.com/tag/fundraising/) - [goals](https://pathwayscg.com/tag/goals/) - [rebranding](https://pathwayscg.com/tag/rebranding/) - [growth](https://pathwayscg.com/tag/growth/) - [automation](https://pathwayscg.com/tag/automation/) - [communication](https://pathwayscg.com/tag/communication/) - [LondonRelease](https://pathwayscg.com/tag/londonrelease/) - [IToperations](https://pathwayscg.com/tag/itoperations/) - [community](https://pathwayscg.com/tag/community/) - [donations](https://pathwayscg.com/tag/donations/) - [generosity](https://pathwayscg.com/tag/generosity/) - [givingback](https://pathwayscg.com/tag/givingback/) - [charity](https://pathwayscg.com/tag/charity/) - [girlsintech](https://pathwayscg.com/tag/girlsintech/) - [STEM](https://pathwayscg.com/tag/stem/) - [womenleaders](https://pathwayscg.com/tag/womenleaders/) - [creativity](https://pathwayscg.com/tag/creativity/) - [ITSM](https://pathwayscg.com/tag/itsm/) - [digitaltransformation](https://pathwayscg.com/tag/digitaltransformation/) - 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[ITconsulting](https://pathwayscg.com/tag/itconsulting/) - [knowledgeconference](https://pathwayscg.com/tag/knowledgeconference/) - [know365](https://pathwayscg.com/tag/know365/) - [partnersummit](https://pathwayscg.com/tag/partnersummit/) - [partnerprogram](https://pathwayscg.com/tag/partnerprogram/) - [hack19](https://pathwayscg.com/tag/hack19/) - [hacknow](https://pathwayscg.com/tag/hacknow/) - [API](https://pathwayscg.com/tag/api/) - [customapplication](https://pathwayscg.com/tag/customapplication/) - [knowledgetransfer](https://pathwayscg.com/tag/knowledgetransfer/) - [internaltraining](https://pathwayscg.com/tag/internaltraining/) - [teambuilding](https://pathwayscg.com/tag/teambuilding/) - [userinterface](https://pathwayscg.com/tag/userinterface/) - [NOWYouKnow](https://pathwayscg.com/tag/nowyouknow/) - [servicenowtips](https://pathwayscg.com/tag/servicenowtips/) - [UI](https://pathwayscg.com/tag/ui/) - [womeninstem](https://pathwayscg.com/tag/womeninstem/) - [Attachment API](https://pathwayscg.com/tag/attachment-api/) - [Attachment Migration](https://pathwayscg.com/tag/attachment-migration/) - [Attachment Import](https://pathwayscg.com/tag/attachment-import/) - [Batch Attachment Upload](https://pathwayscg.com/tag/batch-attachment-upload/) - [UNCEPA](https://pathwayscg.com/tag/uncepa/) - [reizen](https://pathwayscg.com/tag/reizen/) - [attachmentAPI](https://pathwayscg.com/tag/attachmentapi/) - [applicationportfolio](https://pathwayscg.com/tag/applicationportfolio/) - [APM](https://pathwayscg.com/tag/apm/) - [enterpriseservicemanagement](https://pathwayscg.com/tag/enterpriseservicemanagement/) - [ESM](https://pathwayscg.com/tag/esm/) - [kingston](https://pathwayscg.com/tag/kingston/) - [emailnotifications](https://pathwayscg.com/tag/emailnotifications/) - [servicedesk](https://pathwayscg.com/tag/servicedesk/) - [incident](https://pathwayscg.com/tag/incident/) - [inboundemailaction](https://pathwayscg.com/tag/inboundemailaction/) - [webinar](https://pathwayscg.com/tag/webinar/) - [techtips](https://pathwayscg.com/tag/techtips/) - [emailconfiguration](https://pathwayscg.com/tag/emailconfiguration/) - [UIinterface](https://pathwayscg.com/tag/uiinterface/) - [emailnotification](https://pathwayscg.com/tag/emailnotification/) - [Mary Manzo](https://pathwayscg.com/tag/mary-manzo/) - [agile](https://pathwayscg.com/tag/agile/) - [agiledevelopment](https://pathwayscg.com/tag/agiledevelopment/) - [development](https://pathwayscg.com/tag/development/) - [developerinstance](https://pathwayscg.com/tag/developerinstance/) - [SpamAssassin](https://pathwayscg.com/tag/spamassassin/) - [spam](https://pathwayscg.com/tag/spam/) - [spam filter](https://pathwayscg.com/tag/spam-filter/) - [digitalfootprint](https://pathwayscg.com/tag/digitalfootprint/) - [onlinesecurity](https://pathwayscg.com/tag/onlinesecurity/) - [integrationhub](https://pathwayscg.com/tag/integrationhub/) - [integrations](https://pathwayscg.com/tag/integrations/) - [consulting magazine](https://pathwayscg.com/tag/consulting-magazine/) - [best firms to work for](https://pathwayscg.com/tag/best-firms-to-work-for/) - 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[supportthetroops](https://pathwayscg.com/tag/supportthetroops/) - [volunteer](https://pathwayscg.com/tag/volunteer/) - [communityinvolvement](https://pathwayscg.com/tag/communityinvolvement/) - [serviceportal](https://pathwayscg.com/tag/serviceportal/) - [servicecatalog](https://pathwayscg.com/tag/servicecatalog/) - [catalogitem](https://pathwayscg.com/tag/catalogitem/) - [notification](https://pathwayscg.com/tag/notification/) - [servicedelivery](https://pathwayscg.com/tag/servicedelivery/) - [upgradecycle](https://pathwayscg.com/tag/upgradecycle/) - [newyork](https://pathwayscg.com/tag/newyork/) - [smarthome](https://pathwayscg.com/tag/smarthome/) - [smartdevice](https://pathwayscg.com/tag/smartdevice/) - [onlinesafety](https://pathwayscg.com/tag/onlinesafety/) - [dataprivacy](https://pathwayscg.com/tag/dataprivacy/) - [UImessages](https://pathwayscg.com/tag/uimessages/) - [filternavigator](https://pathwayscg.com/tag/filternavigator/) - [language](https://pathwayscg.com/tag/language/) - [languageinternationalization](https://pathwayscg.com/tag/languageinternationalization/) - [womenleadership](https://pathwayscg.com/tag/womenleadership/) - [saintfrancis](https://pathwayscg.com/tag/saintfrancis/) - [supportlocal](https://pathwayscg.com/tag/supportlocal/) - [mobileapp](https://pathwayscg.com/tag/mobileapp/) - [techgifts](https://pathwayscg.com/tag/techgifts/) - [studentgifts](https://pathwayscg.com/tag/studentgifts/) - [codesearch](https://pathwayscg.com/tag/codesearch/) - [developmenttools](https://pathwayscg.com/tag/developmenttools/) - [servicenowstudio](https://pathwayscg.com/tag/servicenowstudio/) - [confidence](https://pathwayscg.com/tag/confidence/) - [best small firms to work for](https://pathwayscg.com/tag/best-small-firms-to-work-for/) - [deltaexam](https://pathwayscg.com/tag/deltaexam/) - [bestfirms](https://pathwayscg.com/tag/bestfirms/) - [dynamictranslation](https://pathwayscg.com/tag/dynamictranslation/) - [microsoftproject](https://pathwayscg.com/tag/microsoftproject/) - [projectsuite](https://pathwayscg.com/tag/projectsuite/) - [performanceanalytics](https://pathwayscg.com/tag/performanceanalytics/) - [PA](https://pathwayscg.com/tag/pa/) - [homepage](https://pathwayscg.com/tag/homepage/) - [updateset](https://pathwayscg.com/tag/updateset/) - [unloading](https://pathwayscg.com/tag/unloading/) - [jobfair](https://pathwayscg.com/tag/jobfair/) - [jobopenings](https://pathwayscg.com/tag/jobopenings/) - [careerexpo](https://pathwayscg.com/tag/careerexpo/) - [codinglanguage](https://pathwayscg.com/tag/codinglanguage/) - [css](https://pathwayscg.com/tag/css/) - [java](https://pathwayscg.com/tag/java/) - [html](https://pathwayscg.com/tag/html/) - [github](https://pathwayscg.com/tag/github/) - [bootstrap](https://pathwayscg.com/tag/bootstrap/) - [notepad++](https://pathwayscg.com/tag/notepad/) - [scripting](https://pathwayscg.com/tag/scripting/) - [coding](https://pathwayscg.com/tag/coding/) - [programming](https://pathwayscg.com/tag/programming/) - [codecademy](https://pathwayscg.com/tag/codecademy/) - [udemy](https://pathwayscg.com/tag/udemy/) - [webdeveloper](https://pathwayscg.com/tag/webdeveloper/) - [developertools](https://pathwayscg.com/tag/developertools/) - [c++](https://pathwayscg.com/tag/c/) - [import](https://pathwayscg.com/tag/import/) - [excel](https://pathwayscg.com/tag/excel/) - [transform](https://pathwayscg.com/tag/transform/) - [validation](https://pathwayscg.com/tag/validation/) - [insert](https://pathwayscg.com/tag/insert/) - [xls](https://pathwayscg.com/tag/xls/) - [csv](https://pathwayscg.com/tag/csv/) - [Parser](https://pathwayscg.com/tag/parser/) - [Parsing](https://pathwayscg.com/tag/parsing/) - [GlideExcelParser](https://pathwayscg.com/tag/glideexcelparser/) - [datavalidation](https://pathwayscg.com/tag/datavalidation/) - [socialmediasafety](https://pathwayscg.com/tag/socialmediasafety/) - [calendar](https://pathwayscg.com/tag/calendar/) - [itsmsuite](https://pathwayscg.com/tag/itsmsuite/) - [commuityoutreach](https://pathwayscg.com/tag/commuityoutreach/) - [ITsuite](https://pathwayscg.com/tag/itsuite/) - [ideaportal](https://pathwayscg.com/tag/ideaportal/) - [GlideAJAX](https://pathwayscg.com/tag/glideajax/) - [AJAX](https://pathwayscg.com/tag/ajax/) - [Portal](https://pathwayscg.com/tag/portal/) - [Angular](https://pathwayscg.com/tag/angular/) - [BusinessAnalyst](https://pathwayscg.com/tag/businessanalyst/) - [ITOM](https://pathwayscg.com/tag/itom/) - [seniorsandtechnology](https://pathwayscg.com/tag/seniorsandtechnology/) - [technologyresearch](https://pathwayscg.com/tag/technologyresearch/) - [CMDB](https://pathwayscg.com/tag/cmdb/) - [techblog](https://pathwayscg.com/tag/techblog/) - [SMTP](https://pathwayscg.com/tag/smtp/) - [datasheet](https://pathwayscg.com/tag/datasheet/) - [dataimport](https://pathwayscg.com/tag/dataimport/) - [automated](https://pathwayscg.com/tag/automated/) - [holiday2019](https://pathwayscg.com/tag/holiday2019/) - [xmas19](https://pathwayscg.com/tag/xmas19/) - [roboticsurgery](https://pathwayscg.com/tag/roboticsurgery/) - [robotics](https://pathwayscg.com/tag/robotics/) - [surgery](https://pathwayscg.com/tag/surgery/) - [database](https://pathwayscg.com/tag/database/) - [configuration](https://pathwayscg.com/tag/configuration/) - [developer](https://pathwayscg.com/tag/developer/) - [dev](https://pathwayscg.com/tag/dev/) - [column](https://pathwayscg.com/tag/column/) - [field](https://pathwayscg.com/tag/field/) - [fieldwatcher](https://pathwayscg.com/tag/fieldwatcher/) - [debug](https://pathwayscg.com/tag/debug/) - [problem](https://pathwayscg.com/tag/problem/) - [issue](https://pathwayscg.com/tag/issue/) - [investigate](https://pathwayscg.com/tag/investigate/) - [webdev](https://pathwayscg.com/tag/webdev/) - [giftideas](https://pathwayscg.com/tag/giftideas/) - [managerment](https://pathwayscg.com/tag/managerment/) - [MTTR](https://pathwayscg.com/tag/mttr/) - [ITsupport](https://pathwayscg.com/tag/itsupport/) - [machinelearning](https://pathwayscg.com/tag/machinelearning/) - [CIO](https://pathwayscg.com/tag/cio/) - [AdoptAFamily](https://pathwayscg.com/tag/adoptafamily/) - [Xmas2019](https://pathwayscg.com/tag/xmas2019/) - [glidemodal](https://pathwayscg.com/tag/glidemodal/) - [forms](https://pathwayscg.com/tag/forms/) - [action](https://pathwayscg.com/tag/action/) - [button](https://pathwayscg.com/tag/button/) - [form](https://pathwayscg.com/tag/form/) - [widget](https://pathwayscg.com/tag/widget/) - [dialog](https://pathwayscg.com/tag/dialog/) - [dialogbox](https://pathwayscg.com/tag/dialogbox/) - [modal](https://pathwayscg.com/tag/modal/) - [modalwindow](https://pathwayscg.com/tag/modalwindow/) - [WeCulture](https://pathwayscg.com/tag/weculture/) - [engage](https://pathwayscg.com/tag/engage/) - [womeninIT](https://pathwayscg.com/tag/womeninit/) - [bigdata](https://pathwayscg.com/tag/bigdata/) - [performance](https://pathwayscg.com/tag/performance/) - [2020](https://pathwayscg.com/tag/2020/) - [goal](https://pathwayscg.com/tag/goal/) - [promotions](https://pathwayscg.com/tag/promotions/) - [newyears](https://pathwayscg.com/tag/newyears/) - [UIaction](https://pathwayscg.com/tag/uiaction/) - [list](https://pathwayscg.com/tag/list/) - [doalogbox](https://pathwayscg.com/tag/doalogbox/) - [localsupport](https://pathwayscg.com/tag/localsupport/) - [screentime](https://pathwayscg.com/tag/screentime/) - [research](https://pathwayscg.com/tag/research/) - [script](https://pathwayscg.com/tag/script/) - [choice](https://pathwayscg.com/tag/choice/) - [value](https://pathwayscg.com/tag/value/) - [fast](https://pathwayscg.com/tag/fast/) - [efficient](https://pathwayscg.com/tag/efficient/) - [techleader](https://pathwayscg.com/tag/techleader/) - [HRSD](https://pathwayscg.com/tag/hrsd/) - [operations](https://pathwayscg.com/tag/operations/) - [governance](https://pathwayscg.com/tag/governance/) - [asset](https://pathwayscg.com/tag/asset/) - [workflows](https://pathwayscg.com/tag/workflows/) - [roadmapping](https://pathwayscg.com/tag/roadmapping/) - [investment](https://pathwayscg.com/tag/investment/) - [awareness](https://pathwayscg.com/tag/awareness/) - [orlando](https://pathwayscg.com/tag/orlando/) - [referencequalifiers](https://pathwayscg.com/tag/referencequalifiers/) - [choicevalues](https://pathwayscg.com/tag/choicevalues/) - [dependentchoicevalues](https://pathwayscg.com/tag/dependentchoicevalues/) - [lookupselectbox](https://pathwayscg.com/tag/lookupselectbox/) - [art](https://pathwayscg.com/tag/art/) - [artechouse](https://pathwayscg.com/tag/artechouse/) - [developertips](https://pathwayscg.com/tag/developertips/) - [coderepository](https://pathwayscg.com/tag/coderepository/) - [smallbusiness](https://pathwayscg.com/tag/smallbusiness/) - [funding](https://pathwayscg.com/tag/funding/) - [giveback](https://pathwayscg.com/tag/giveback/) - [womenshistory](https://pathwayscg.com/tag/womenshistory/) - [womenshistorymonth](https://pathwayscg.com/tag/womenshistorymonth/) - [womenshistorymonth2020](https://pathwayscg.com/tag/womenshistorymonth2020/) - [service portal](https://pathwayscg.com/tag/service-portal/) - [end user](https://pathwayscg.com/tag/end-user/) - 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