We Care: Catherine McAuley Center Adopt-A-Family

holiday gift drop offs

For the second straight year, Pathways partnered with the Catherine McAuley Center in Scranton, PA to take part in their Adopt-A-Family program. The overall goal of this program is to provide gifts to families in need during the holiday season. This year, the Pathways team collected $2,775 and adopted three families. All of the items […]

How to properly send an email notification when a record is deleted in ServiceNow

email marketing

Imagine this requirement: You have to send an email notification to a manager if a record is created, updated, or deleted from a certain table. All emails have to contain information from the record. The “create” and “update” cases are simple: Create a notification record associated with the necessary table, and use the Fields picker […]

Our November 2020 Employee of the Month – Mike James

Mike James or Superman?

Congratulations to our Senior Development Consultant, Mike James – our November 2020 Employee of the Month! While we continue to push through these difficult times, our Development team has been going above and beyond to provide quality service to our clients. As one of our all-star developers, Mike has exceeded well beyond our expectations of […]