Top of the line data protection with ServiceNow Security Operations

Think about how often you shop at stores like Target. How many times would you say you have swiped your card at the register? Now imagine that entire company suffering a data breach – is your credit card information safe? Unfortunately, Target faced this reality back in December 2013 when 40 million of their customers […]

Is your smart home secure? — Women to Watch: Tech Watch

Do you have a smart home or smart devices connected to your home network and have concerns of privacy or hacking? By 2022, there will be 63 million American homes that will be classified as a smart home. In addition to our computers and iPads, we are utilizing other smart devices like smart lightbulbs, baby monitors, […]

Parsing inbound emails to create records

Though most ServiceNow users and administrators are aware that ServiceNow is capable of generating outbound email notifications, some organizations don’t take advantage of ServiceNow’s ability to receive and process inbound emails. If they do, they may not fully capitalize on the ability to precisely filter and parse incoming emails to determine what, if anything, should […]

Millennial moms and technology — Women to Watch: Tech Watch

Did you know that over 90% of new moms are millennials? With social media becoming such a common place for these new moms to research the best baby products, best advice, pediatrician tips, etc. – it has become the new normal for new moms to rely on this information. For example, when Mary went to […]

Exporting data that includes the SysID field

You may find yourself in a situation where you are required to update a large quantity of records extracted from a ServiceNow instance, outside of ServiceNow. An important step to completing bulk updates is ensuring you’re updating the correct records. Luckily, ServiceNow already has this problem partially solved for us by making the SysId unique […]

Our August 2020 Employee of the Month – Frank Biancardi

Congratulations to our Director of Delivery Frank Biancardi – our August 2020 Employee of the Month! Frank has been recognized for going above and beyond in terms of what it means to be exceptional and collaborative. Here is what some of his peers have had to say:   “Frank is always fighting for the delivery […]