Generation Z and Social Media — Women to Watch: Tech Watch

There are approximately 2.6 billion users of social media and can produce both positive and negative impacts depending on how these applications are used. For Generation Z, or any individual born between 1995-2015, a world without smart devices is unknown. Some reports are indicating that Gen Z is spending nearly 3-4 hours a day using […]

What does deleted restoration data mean, and how to recover deleted records in ServiceNow?

Sometimes ServiceNow records get deleted unintentionally. As harrowing as it can be, dealing with the recovery of deleted records is a circumstance that is likely to be encountered at some point while working with a ServiceNow instance. Luckily, the “deleted” records are typically not genuinely erased from existence but removed from their originating table and […]

What is Collective Intelligence? — Women to Watch: Tech Watch

Did you know that a lack of women in the technology industry can lead to a decrease in performance and profits, creating missed opportunities for businesses? Gender diversity can greatly increase a business’ bottom line, so insuring there’s a good balance of women working and leading in the workplace just makes for good business! Teams […]

JavaScript plugins in ServiceNow Service Portals

The Service Portal often gets compared to web based CMS’s like WordPress or Drupal (“It’s just a website, isn’t it?”). Those of us that are familiar with Service Portal know that it is its own beast. There are a few fundamental differences: 1) There is no strict file structure to interact with on Service Portal […]

We Care: Marley’s Mission

COVID-19 has disrupted nonprofit organizations in massive way. With Pathways’ We Care community outreach program, our team is taking the steps needed to help our neighborhood nonprofits get past this unprecedented time. For the next two months, the Pathways team will be raising funds and taking donations to benefit Marley’s Mission. Marley’s Mission began in 2009 […]

We Care: Our appreciation for the Catherine McAuley Center of Scranton, PA

Due to the rules and regulations following COVID-19, small businesses and nonprofit organizations have taken some of the biggest hits. As part of our We Care community outreach program, we wanted to place an extra focus on a local organization who was heavily impacted by this new way of life. The Catherine McAuley Center in […]

Our June 2020 Employee of the Month – Kristen Pierce

Congratulations to our HR Generalist, Kristen Pierce – our June 2020 Employee of the Month! Recognized for her incredible work ethic during these crazy times as our team continues to grow, Kristen has done an exceptional job handling all the different items. Here is what some of our employees have had to say:   “Kristen’s […]