Your digital footprint part two — Women to Watch: Tech Watch

As we continue to use social media and the Internet in general, we generate what is called a digital footprint. A digital footprint gets bigger and bigger throughout the years and is created when we post photos, have email accounts, go online shopping, etc. To ensure your privacy and safety is protected, it’s important to […]

We Care: Supporting our local Adopt-A-Family program

We are excited to continue working with the Catherine McAuley Center this holiday season as we participate in their annual Adopt-A-Family program! The Adopt-A-Family program was established in 1991 when volunteers at Catherine McAuley noticed hundreds of families couldn’t afford to have a good Christmas. Since then, they made it their goal to make sure […]

Your digital footprint — Women to Watch: Tech Watch

Everything we do online leaves a trail of breadcrumbs called a digital footprint. This happens when we post a photo, leave a comment, update our status or get tagged in a photo by someone else. For example, if you were to look up your old Myspace account – chances are it’s still there! Your digital […]

Attaching an Excel attachment via email in ServiceNow

  We use transform maps for a lot but there are often times when we need to trigger a transform to occur on command, quite frequently through email. Assume you had a scenario where a client was interested in sending in a data source via email into the instance with the expectation that the data […]

Making ITSM and ITOM work better together – A six-step approach

Over the past decade, the landscapes behind business and technology have been changing at a rapid pace. In ServiceNow’s CIO Point of View survey, 77% of CIOs reported they are taking a “cloud first” approach and 53% state that machine learning is already a key focus. When it comes to the idea of digital change, […]

Seniors and technology — Women to Watch: Tech Watch

While seniors continue to feel frustrated with their lack of understanding and utilization of technology, their screen time through TV, laptops, tablets and smartphones has increased to over four hours a day! Have you ever seen a 12-year-old assisting their 70-year-old grandmother work the remote control, or show her how to navigate to Netflix? The […]

Why Business Analysts are becoming a crucial part of every organization

  How would you build a boat out of concrete? How many ping pong balls can fit into a Boeing 747 aircraft?   These are the types of critical-thinking questions a candidate will hear if they interview for a Business Analyst position. The idea here is to identify if the candidate is capable of identifying […]

We Care: Our proceeds to the Catherine McAuley Center

The average cost of a box of diapers can be between $21-$45. This is a near-impossible price to pay for a woman struggling to feed and house her family while looking for work. The Catherine McAuley Center in Scranton, Pennsylvania is a non-profit organization whose mission is to provide as many women and children a […]

Stop your fears of automation in the workplace — Women to Watch: Tech Watch

stop your fears of automation in the workplace

Many fear that the new technology behind automation will replace current jobs. This is far from the truth! Technology is changing the speed in which companies produce work. For companies to keep up with competitors, they need to be constantly innovative and market new ideas. Organizing all the things you need to do is difficult […]