Create seamless integrations with ServiceNow’s IntegrationHub

At Pathways, we understand the struggle behind creating an integration that could take weeks or months to perform, depending on its complexity. That’s why we believe ServiceNow’s IntegrationHub is a perfect solution for developers who need to quickly create integrations or integrate ServiceNow with third-party resources. As an add-on to ServiceNow’s Flow Designer, IntegrationHub consolidates […]

Your Digital Footprint (Part Two) — Women to Watch: Tech Watch

Understanding what precautions to take is the next step with monitoring your digital footprint when online shopping, posting on social media or using email accounts. Tune in below for part two of Mary Manzo’s discussion on your digital footprint as part of her weekly Tech Watch segment on Women to Watch with Susan Rocco.

SpamAssassin and you: How ServiceNow manages spam

ServiceNow has inherent protection against spam and junk email via an implementation of open source software called “Spam Assassin.” Unfortunately, documentation for some aspects of Spam Assassin can be difficult to read or find, especially since they completely removed their wiki pages in July of 2019 and are currently transitioning to a new website. So how […]

A seamless, flexible project lifecycle with ServiceNow’s Agile Management 2.0

At Pathways, we understand how some lifecycles of a product or project can become complex and feel disorganized. Using third-party resources for project management or development tools creates added steps just to ensure everything is tracked and maintained in an efficient manner and that comes with the added cost of a manual process. ServiceNow’s Agile […]

Configuring the ServiceNow Email Client

Click here for the ServiceNow documentation regarding the email client feature. It is possible, from the context of a ServiceNow record, to send emails via the ServiceNow interface. This functionality is offered by what is known as the email client. The email client is baseline functionality, which is configured by default to be available on Incident […]

Increase of Women at Pathways — Women to Watch: Tech Watch

Women in technology, where are you? In the past, is has been a challenge finding female candidates to play a variety of technical roles at Pathways. However, in the last 18 months our female staff has grown by 125%! These women have taken on the roles of: Business Analyst, Quality Testing and developer. There are […]

We Care: Supporting West Scranton Community Development

As our We Care community outreach program continues into the months of June and July, our team has completed our first round of drop-offs for our friends at West Scranton Community Development! The volunteers at the center were incredibly appreciative and even provided us with a tour of what they do for the young visitors […]