Loading attachments to ServiceNow from a local machine via Batch Scripting

Migrating from another platform to ServiceNow can be challenging, especially when you need to import large amounts of historical data. One of the biggest challenges in this process is moving attachment files and keeping them with the proper record. Fortunately for us, ServiceNow provides an attachment API that can be leveraged in order to get […]

Tip for querying large tables in ServiceNow

Are you trying to view a very large table, but it keeps timing out, or it’s just taking far too long? With the addition of a small URL parameter, you can save yourself some time and be more productive. A great example of this would be when query the Email table (sys_email). This table can […]

Sharing internal knowledge with ServiceNow custom application capabilities

Say you come across some helpful information you want to share with your team. You’d attach the link within an email, send it out with anticipation for feedback, then – nothing. Throughout the course of a busy workday, not everyone has the time or energy to invest their attention into something they don’t feel is […]

After winning this year’s Hackathon, what’s next for Team Scrantonicity?

Knowledge19 may be over, but we’re still flying on cloud nine from our Hackathon victory — even ServiceNow has some great writing about the event and Team Scrantonicity’s win: https://blogs.servicenow.com/2019/servicenow-hackathon-winners-2019.html. If you missed it, our team of technical leads and development consultants (James Trott, Sean Teeple, Marcus Dermont, Brandon Senese and Mike Borthwick) built a […]

Pathways’ Team Scrantonicity lands top spot in ServiceNow’s Hackathon

For the second year in a row, Team Scrantonicity was one of the top three entrants and presented their Hackathon entry (named Reizen) to all Knowledge19 Hackathon attendees in an effort to claim the top spot. At the end of the day, the judges selected our app as the winning entry, and we couldn’t be […]

Team Pathways attends Knowledge19 Global Partner Ecosystem Summit

Team Pathways is participating in today’s Global Partner Ecosystem Summit at Knowledge19, feeling inspired and excited to engage with our fellow ServiceNow partners from around the world! This event includes ServiceNow leadership presentation, which includes discussions on tools and valuable insights to learn how to take work to the next level. This pre-conference event also […]

Getting the most out of Knowledge19

Team Pathways has had the privilege of attending ServiceNow’s annual Knowledge Conference the past seven years. Last year at Knowledge18, we had the opportunity to participate in the Hackathon – an event that started with 30 teams, and we finished in the top three! Check out last year’s submission here. To make the most out […]