ServiceNow Express to Enterprise Upgrade: Known Issues and Checklist
Pathways Consulting Group has assisted in many ServiceNow Express related efforts. Throughout those efforts we have picked up on some tips that we want to share. The information in this article pertains specifically to those of you that plan to convert, or have converted, your ServiceNow Express instance to a ServiceNow Service Management enterprise platform. ServiceNow does provide documentation on […]
What drives successful women — Women to Watch Tech Watch
New in Madrid: Antivirus Scanning
New to ServiceNow’s Madrid release, Antivirus Scanning will scan all file attachments stored in your Attachment table to prevent users from downloading infected files. This feature helps protect your instance against viruses that can spread their way across your system through attachments that are stored on forms like incidents, problems and stories. Your administrators will […]
Automation: Everywhere, for everyone
30 years ago, if you needed to purchase an item from the store, you’d be face-to-face with an entire process: You get into your car, drive to the store, pick up the item, wait in a line before you can pay, write a check, and then drive back home. Fast forward to the present: You […]
Pathways becomes a ServiceNow Authorized Training Partner
The team at Pathways is proud to announce its acceptance into ServiceNow’s Authorized Training Program and Matt Swarts of the Pathways’ team has been appointed as our first ServiceNow Certified Principal Training Consultant! Being an Authorized Training Partner allows Pathways to offer ServiceNow training to our Clients, as well as to those outside of our […]
Social Media and Gen Z — Women to Watch: Tech Watch with Mary Manzo
For this week’s Tech Watch on Women to Watch with Sue Rocco, Mary Manzo touches base on the fact that social media usage has had a wide impact on Generation Z. There are approximately 2.6 billion users of social media and the way these sites are used can have positive and negative impacts. At this […]
SAML: Setting up Single Sign-on
If you ever have to set up a SAML SSO connection, you know that the steps involved can seem overwhelming. Here at Pathways we’ve broken it down to a few steps.
The change with Automated Testing Framework developers will be happy to see in Madrid
If you are a ServiceNow developer, then you may be familiar with the process behind testing your instance’s functionality following any changes or upgrade. The updates to the Automated Test Framework enables you to automate your own custom tests and confirm functionality prior to production deployments. The testing framework is adjustable and transferrable across all […]
The benefits of Artificial Intelligence – right under our noses
Artificial Intelligence is being utilized in our daily routine and is always behind the scenes, so we won’t see it. When using popular streaming services like Netflix or Hulu, we are recommended shows we may like. If purchasing an Alexa device from Amazon, we are shown related items we may be interested in as well. […]
International Women’s Day — Women 2 Watch: Tech Watch
In light of International Women’s Day on March 8, Mary Manzo dedicates this week’s Tech Watch to the powerful women of technology in the past, using their stories as an example to inspire women to pursue the field of STEM. Women like Ada Lovelace, Dr. Erna Hoover and Hedy Lamarr were visionaries and problem solvers. […]
