Creating Custom Queries
When using ServiceNow, do you want to customize the content in your list view? Follow along with the video and we’ll show you how to create a custom filter and save it for later use!
TrainingPath: Field Types and Usage
Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform. This consistency across applications and modules helps to make ServiceNow more approachable, even if you’re a first-time user. Let us help you figure out what each field type is used for:
TrainingPath: Using the Knowledge Base
ServiceNow’s Knowledge Base is incredibly versatile and can help your teams resolve issues without opening a ticket. Find out more by watching our video:
TrainingPath: Submitting Incidents
Submitting Incident tickets inside of ServiceNow might be difficult to understand for a newcomer to the system. Watch our video to get you started on entering your own Incidents:
