Pathways has recently collaborated with a company compliance and auditing firm which resulted in a successful long-term partnership. In the beginning, this company had no process for doing any sort of project management or demand management. They were a siloed company that had five major business lines. At the time, each silo was using a different set of tools and processes to do project management.
This company was looking to eventually migrate all of their different tools that interacted with employees onto one platform. Upon examining additional options, ServiceNow was really the only platform that could handle all of their company processes.
Pathways is currently working with this organization upon their purchase of ITBM licensing, Management Engagement for Demand and Project Management, training and a year-long Production Support contract. In reassuring long-term success following the first deal, this organization has chosen Pathways as their partner of choice. Pathways has won both their deal and their business going forward.
Today, this was able to successfully replace all existing tools and documentations used for project management utilizing the ServiceNow platform. Pathways was able to unify these tools and help this company become more efficient within their IT department.