News

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News

We Care: Pathways announces new community outreach initiative


We Care is Pathways’ new social-minded community outreach initiative. Every month, Pathways will collect donations to support non-profit organizations ...

Less stress = more productivity. Why we value time to unwind.


In the IT world, you can be sitting at your desk or on a client call for hours on end. There is always a pressure to stay on your toes and remain on a ...

Certify: The solution to regulatory audits


Is your business struggling to keep up the constant-changing format of audit requirements? Are you trying to create a quick, automated way to track au ...

Boosting IT innovation speed with Pathways and ServiceNow


Do you need a boost? As a business, we know that your team aims to operate as efficiently as possible without spending too much over budget. We also k ...

Identifying issues and creating cases with ServiceNow’s major issue management


Imagine there was an easier way to address issues that impacted multiple clients at a time. Well, with ServiceNow’s London update, say hello to major ...

Can creativity spark the next generation of STEM? Mary Manzo speaks up


Over the past few weeks, Mary Manzo has been discussing the lack of women in the technology industry, why it matters and what we can do to close the g ...

We Care: Introducing Pathways’ community outreach program


Giving back and paying it forward is an important part of our culture at Pathways. We live by our tagline: “We listen. We care. We execute.̶ ...

ServiceNow London feature: The Walk-up Experience


The London release of ServiceNow includes some awesome new features. This week, we’re focusing on the Walk-up Experience, another new feature th ...

Introducing the new Client Portal from Pathways


Imagine being able to submit requests for new development work or seeing the status of your previous requests without having to email your account man ...

Mary Manzo asks if 21st Century learning can help close technology’s widening gender gap.


As part of her Tech Watch segment on Women to Watch with Susan Rocco, Mary Manzo has dedicated the past few weeks to discussing the lack of women in t ...

Pathways launches new website and logo


Since 2006, Pathways has focused on helping organization align their enterprise services with their business goals. In 2012, we partnered with Service ...

A letter from our COO


On behalf of Mary Manzo: “To my Pathways Team, Friends and Colleagues – Thank you for making this past Saturdays Walk to Defeat ALS, Syracuse, N ...

Mary Manzo continues her discussion on the rising gender gap in technology


In this week’s ‘Tech Watch’ segment for Women to Watch with Sue Rocco , Mary Manzo continues her discussion on why there are fewer women in the techno ...

Digital transformation with Pathways and ServiceNow


A common business issue technology leaders face is maintaining low operational costs while driving digital transformation and automation across IT and ...

‘NutriNow’, Pathways’ approach to better health in the workplace


When it comes to the overall well-being of an organization, employees play the largest role. At Pathways, we care about our employees’ individua ...

ServiceNow’s London release introduces AI, other new features


On September 5, ServiceNow officially announced the launch of their London release. The highlight of this release is the inclusion of cloud-based AI f ...

Mary Manzo discusses the absence of female tech roles in this week’s Tech Watch segment


The number of women in the field of technology is just a fraction compared to the amount of men. In the mid-1980s, women made up 37% of computer scien ...

Mary Manzo discusses the changing landscape of technology in the education sector


On this week’s Women to Watch, Mary Manzo discusses how the future of education and learning is ever-evolving through the use of technology. Edu ...

Mary Manzo questions technology in the classroom for this week’s Women to Watch


In this week’s TechWatch segment, Mary Manzo discusses technology in the classroom and how it could affect future time management skills for stu ...

Mary Manzo talks AI in this week’s Women to Watch segment


Mary Manzo returns with another Tech Watch segment for the weekly Women to Watch radio show on Talk Radio 1210 WPHT with Susan Rocco. For her latest s ...

Pathways to sponsor Fights4Vets Boxcar Brawl


For the second straight year, Pathways is proud to sponsor the Fights4Vets Boxcar Brawl on Friday, August 31 at the Radisson Lackawanna Station Hotel ...

Pathways Sponsors Steps to Defeat ALS


Pathways is honored to announce its sponsorship for the ALS Association’s “Walk to Defeat ALS,” their biggest fundraiser of the year in Syracuse, NY o ...

Knowledge 18 Recap and our upcoming webinar!


With Knowledge18 wrapped up and our teams back from Las Vegas, we’ve taken some time to reflect on the events last week. With Team Scrantonicity ...

How does Certify by Pathways work its magic?


Since Knowledge18 is winding down, we want to help ease your transition back into office life by showing you a solution that our team developed: Certi ...

Pathways at Knowledge18, Part 2: You can’t miss us; we’re in the finals!


It’s the day after the CreatorCon Hackathon at Knowledge18, and the Pathways team — known as Team Scrantonicity — has officially mad ...

Pathways at Knowledge 18: CreatorCon Hackathon about to start!


  The Pathways team is about to start their CreatorCon Hackathon, from 3 p.m. to midnight local time. The Hackathon is a showcase for developers ...

TrainingPath: Header Use


The Header section in ServiceNow has a multitude of powerful settings. Find out how to utilize these features by watching the video below:

ASME ServiceNow Go-Live


The American Society of Mechanical Engineers recently had their ServiceNow go-live for the Service Portal application. ASME utilized Pathways resource ...

ServiceNow Geneva Release: Are You Ready?


On Dec. 1, 2015, ServiceNow rolled out its newest release: Geneva. If you’re contemplating upgrading to the newest version of ServiceNow, there ...

Pathways Announces Silver Sponsorship at Knowledge15, April 19-24


Pathways Consulting Group, a ServiceNow partner, is pleased to announce they will be a Silver sponsor for the Knowledge15 conference which will take p ...

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