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Social media influence and our youth – Mary Manzo speaks


For this week’s Tech Watch, Mary Manzo discusses the technology evolution and how it is impacting the way the mix of generations communicate at home, ...

We Care: Pathways announces new community outreach initiative


We Care is Pathways’ new social-minded community outreach initiative. Every month, Pathways will collect donations to support non-profit organizations ...

Less stress = more productivity. Why we value time to unwind.


In the IT world, you can be sitting at your desk or on a client call for hours on end. There is always a pressure to stay on your toes and remain on a ...

Certify: The solution to regulatory audits


Is your business struggling to keep up the constant-changing format of audit requirements? Are you trying to create a quick, automated way to track au ...

Boosting IT innovation speed with Pathways and ServiceNow


Do you need a boost? As a business, we know that your team aims to operate as efficiently as possible without spending too much over budget. We also k ...

Identifying issues and creating cases with ServiceNow’s major issue management


Imagine there was an easier way to address issues that impacted multiple clients at a time. Well, with ServiceNow’s London update, say hello to major ...

Can creativity spark the next generation of STEM? Mary Manzo speaks up


Over the past few weeks, Mary Manzo has been discussing the lack of women in the technology industry, why it matters and what we can do to close the g ...

We Care: Introducing Pathways’ community outreach program


Giving back and paying it forward is an important part of our culture at Pathways. We live by our tagline: “We listen. We care. We execute.̶ ...

ServiceNow London feature: The Walk-up Experience


The London release of ServiceNow includes some awesome new features. This week, we’re focusing on the Walk-up Experience, another new feature th ...

Introducing the new Client Portal from Pathways


Imagine being able to submit requests for new development work or seeing the status of your previous requests without having to email your account man ...

Mary Manzo asks if 21st Century learning can help close technology’s widening gender gap.


As part of her Tech Watch segment on Women to Watch with Susan Rocco, Mary Manzo has dedicated the past few weeks to discussing the lack of women in t ...

Pathways launches new website and logo


Since 2006, Pathways has focused on helping organization align their enterprise services with their business goals. In 2012, we partnered with Service ...

A letter from our COO


On behalf of Mary Manzo: “To my Pathways Team, Friends and Colleagues – Thank you for making this past Saturdays Walk to Defeat ALS, Syracuse, N ...

Mary Manzo continues her discussion on the rising gender gap in technology


In this week’s ‘Tech Watch’ segment for Women to Watch with Sue Rocco , Mary Manzo continues her discussion on why there are fewer women in the techno ...

Digital transformation with Pathways and ServiceNow


A common business issue technology leaders face is maintaining low operational costs while driving digital transformation and automation across IT and ...

‘NutriNow’, Pathways’ approach to better health in the workplace


When it comes to the overall well-being of an organization, employees play the largest role. At Pathways, we care about our employees’ individua ...

Mary Manzo discusses the absence of female tech roles in this week’s Tech Watch segment


The number of women in the field of technology is just a fraction compared to the amount of men. In the mid-1980s, women made up 37% of computer scien ...

Service Management — What is it and why do you need it?


What exactly is service management — and why should you want to implement an efficient service management process for your organization? Service ...

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